Job description

***Shift: TUESDAY night - SUNDAY morning (10:00pm - 6:30am)***

The Asset Protection Agent position is a great opportunity to become part of the Nordstrom Supply Chain Asset Protection team. If you have a passion for customer service, safety, and working in a team environment, where every day brings new challenges, this may be the job for you. Asset Protection Agents are tasked with the important role of keeping the building and employees safe.

A day in the life…

• Greet and interact with building personnel in a professional and pleasant demeanor and respond with a sense of urgency to incidents related to loss prevention, safety and security

• Monitor ID badges for entry/exit to the building for all employees, visitors, vendors, temporary employees, contractors, truck drivers, etc.

• Perform visual searches of bags briefcases and other carry-in items for prohibited items

• Use interpersonal skills and directive behaviors, when needed, to ensure the security screening procedures are followed by all individuals

• Assess situations, call for assistance from other loss prevention staff and/or local police when needed, to respond to the requests for first aid • Prepare and maintain any applicable activity logs

• Perform warehouse walks of the interior and exterior, thoroughly examining doors, window, gates and lighting to ensure proper function and physical security standards are met

• Respond to all building alarms and take appropriate action • Assess and assist in emergency situations

• Reduce and control pilferage through training, education, audits and surveillance activities

• Initiate and conduct investigation of shrinkage and follow through on resolutions

• Assist building manager/manager-in-charge with opening and closing the building, when necessary

• Maintain a high level of confidentiality

• Support and contribute to the Supply Chain network priorities of ‘Safety, Team, Results’

You own this if you have...

• 2+ years' experience in a customer facing service position

• Experience working in a security/loss prevention role preferred

• A calm head when dealing with safety and security issues; able to effectively respond and resolve safety/security issues

• Accountability, initiative and a high level of ownership

• No immediate family member or significant other currently working at the Distribution Center, Contact Center or Studio N

The applicant cannot have immediate family or significant other that works in the Fulfillment Center, Customer Care Center, or Studio N.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person

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