SUMMARY

The Harvest Market Assistant Coffee Manager assists the Coffee Manager with supervising department operations including but not limited to maximizing gross margins, promoting sales, controlling inventory and expenses. The Assistant Coffee Managers responsibilities are assisting the Coffee Manager cover the overall operation and success of the Coffee Department, gaining product knowledge and working in a safe manner while fostering the Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three Es: Engagement, Educate, Empowerment
• Knows use and taste of products offered
• Quality assurance checks of department
• Proper handling and rotation of product
• Assists the Coffee Manager in supervising the Coffee associates to ensure efficient labor utilization and effectiveness in meeting department objectives
• Assists the Coffee Manager in receiving, invoicing, pricing, shrink control and inventory to ensure proper product control and that gross profit goals are met
• Supervises department safety and sanitation programs
• Performs Coffee Manager duties as needed or assigned
• Teaches, trains, and develops other Associates
• Day to day operational procedures to ensure stock level, inventory, and cleanliness
• Promotes sales, offer samples
• Promote and support established programs
• Follows all Health Code guidelines
• Works within company programs, policies and procedures.
• Follows safety policies and procedures; is a safety role model
• Other duties as assigned

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Coffee knowledge
• People/Team development skills
• Leadership skills
• Organization/Prioritizing skills
• Computer Skills
• Detail minded
• Open minded
• Stable
• High energy level
• Adaptability

SUPERVISORY RESPONSIBILITIES

• Assists with supervising Associates in the absence of the Coffee Manager.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training associates; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

• High School diploma or general education degree (GED);
• Or one to three months related experience and/or training:
• Or equivalent combination of education and experience

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Write routine reports and correspondence.
• Speak effectively before groups of customers or Associates of organization.

MATHEMATICAL SKILLS

• Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

CERTIFICATES, LICENSES, REGISTRATIONS

• Food Handlers Certification as required by State Law provided at store level

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Computer
• Pallet jack
• Ladder
• Stepladder
• Uniform per store policy
• Associates may be required to use standard Coffee equipment including, but not limited to,
• Coffee bean grinder
• Cappuccino machine

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Taste
• Communicate with associates and customers
• Lift and/or move up to 10 pounds
• Smell

Frequently (Between 1/3 to 2/3 of the time)

• Stoop
• Balance
• Kneel
• Crouch

Occasionally (Less than 1/3 of the time)

• Sit
• Crawl
• Overhead lifting
• Lift and/or move up to 25 pounds

Vision

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

Regularly

• Moving mechanical parts
• Exposed to airborne particles
• Risk of electrical shock
• Occasionally
• Chemicals while cleaning
• Noise Level
• Moderate

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location