Job description
STARK is seeking to hire an Assistant Showroom Manager for our Stamford, CT showroom.
Job Objectives and Responsibilities:
Job Objectives and Responsibilities:
Team Leadership
- Accountable for showroom support staff (Client Experience Rep, Sales Project Coordinators, Showroom Logistics team)
- Manage employee conflict resolution and corrective counseling
- Hold weekly staff meetings to review programs and corporate initiatives
- Lead efforts on talent initiatives, as applicable, with corporate HR department liaison
- Manage attendance, time off and payroll
- Reinforce standards and best practices taught during sales and product training sessions
- Promote company culture to boost morale
Sales Growth/Client Relations
- Identify target accounts and organize showroom visits, office presentations, out-of-office meetings to build rapport for the company and the assigned Account Manager
- Help close orders by assisting with product selection, pricing, estimates, and approve discounts
- Reach minimum personal sales goal
- Work with Account Managers to identify account type and develop strategy based on account type (new, active, at risk, inactive and dormant)
- Resolve client complaints and order issues by speaking directly to clients
- Facilitate presentations to clients
Showroom Operations
- Billing
- Approve Vendor invoices
- Work as a liaison between Account Managers and the Processing Team to ensure consistent, timely and accurate order processing
- Oversee memos of rugs & transfers, blankets and custom samples to ensure returns
- Provide logistical assistance to problem solve client complaints and order issues (Internal facing)
- Maintain sample room organizational procedures
- Merchandize showroom in line with company expectations for all products
Perform other tasks and duties as assigned
Job Requirements:
- Must possess a strong interest in the interior design trade as well as interpersonal, communication and computer skills
- Must have 3-5 years experience supervising a team
- Must be detail oriented and possess excellent time management skills
- B.A. / B.S. Degree preferably in Interior Design or related field
- Luxury sales experience preferred; carpet sales (to the trade) experience is a plus
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Supplemental Benefits
Great Paid Time Off Policy
401k match
COMPANY INFO
About Us:
With more than 80 years of industry expertise, STARK is the discerning designer’s go-to source for luxurious custom carpet and rugs.
Our Mission:
To live our mission of helping create beautiful spaces, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist. In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient.
Our Heritage:
Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers. With a rich history, third generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles. To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs.
Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
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