Job description

Overview

We are seeking a passionate, personable and customer service-oriented Automotive Floating Manager for our chain of Meineke locations in northern NJ. Must be organized, friendly and able to work in a fast-paced environment.

We provide a great work environment with a loyal customer base and high car count. Our shops are well-managed, professional, and very customer service-oriented. Owner is committed to employee and customer relations as well as the continued growth and success of the business. Call or text John Plum to apply 908-419-7566

Responsibilities / Duties

• Assists the manager with all aspects of store operation including front counter sales
• Put the customer first. Go above and beyond to WOW the customer
• Generate service appointments to increase sales
• Meet weekly and monthly sales goals
• Proactively communicate with customers throughout their visits. Keep them informed, manage issues as they arise
• Order parts from approved vendors in a timely manner; track arrival and verify with technician immediately to ensure parts are correct
• Learn to efficiently use the point-of-sale system. Accurately enter pricing and cost of goods into point-of-sale system on every ticket
• Verify full documentation on every ticket – inspection sheet, estimates, work orders, final invoice, battery test form, etc.
• Handle cores, returns, inventory deliveries and other center upkeep tasks
• Perform closing duties as needed (close day in point-of-sale system, bank deposits, cash audits, etc.
• Contribute to a positive, productive team environment
• Must have reliable transportation and able to travel to each of our 8 shops
• Floating managers cover the shop managers days off
• We currently have 3 Floating Managers and need 1 more due to opening 2 new shops
• This is a great training position for candadates looking to become a Shop Manager
• 5 days a week, off on Sundays and one other weekday

Qualifications / Skills

• 3+ years of experience in automotive industry helpful but not required
• Proficiency with Microsoft Office products
• Excellent people, phone and computer skills
• Strong organizational and time management skills
• Proactive self-starter
• Ability to multi-task
• Excellent written and verbal communication skills'

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Supplemental pay types:

• Bonus pay

Experience:

• Customer service: 1 year (Preferred)
• Automotive service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: Multiple Locations

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