Job description
Job Title: Background Compliance Specialist (On-site)Department: Compliance
Reports to: Compliance Investigation Manager
FLSA Status: Non-Exempt
Company Information: DISA Global Solutions is an industry-leading safety and compliance solutions provider with customers across the U.S. and Canada since 1986 and more than 800 team members across 30 locations. When you join the DISA family, you join an industry leader that more than 27% of fortune 500 companies use. With a rich history of IT innovation, we have more than 40,000 customers and complete more than 6 million orders each year.
DISA is proud to be a 2022 “Top Workplaces” award winner. We offer competitive pay, a robust benefits package, and an exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities for career advancement. We host monthly appreciation events, and our internal learning and development team provides the resources for employees to engage in continuing education and training.
Position Summary: The Background Compliance Specialist acts as the first point of contact for Background Compliance inquiries, including email, mail, and phone, and processes compliance tasks such as copy requests, 613 letters and adverse action notices. The Background Compliance Specialist also assists Senior Compliance Specialists with consumer disputes, client credentialing, and internal and external audits and risk assessments as needed.
Qualifications required:
- High School Diploma
- Strong attention to detail
- Passion and propensity for compliance and accuracy
- Excellent time management skills
- Strong email and phone etiquette
- Intermediate skill level in Microsoft Office Suite
- Minimum typing speed of 40 words per minute
- Thorough knowledge of the Fair Credit Reporting Act (FCRA)
- Experience working in a compliance or quality capacity within the Background Screening Industry
- Answer compliance calls and emails in a professional and knowledgeable manner
- Process adverse action notices on behalf of clients in accordance with the FCRA and state/local laws
- Provide copies of consumer reports to consumers when requested and in compliance with the FCRA
- Send 613 Letters to consumers for public records when applicable and in compliance with the FCRA
- Performs other related duties as assigned
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