Come be a part of something bigger!

Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details

The David Rubenstein Forum is a University-wide facility for scholarly and academic discourse on campus. The venue supports and promotes inquiry, the open exchange of ideas, and the power of academic, interdisciplinary convening. The Forum is located at the intersection of East 60th Street and Woodlawn Avenue. It serves as a place where scholars gather and exchange ideas through activities that range from talks and workshops to multi-day conferences that span academic disciplines. The facility provides spaces and amenities that are not currently available on campus, including highly collaborative, well-appointed meeting and event rooms commensurate with the types of conferences, special events, workshops, and meetings that University faculty and academic departments host. The building has a sustainable design target of LEED Gold.

What you will have an opportunity to do:

Basic Function: Assume leadership role in production and execution of Department in the absence of a F&B Manager. Maintain a commitment for guest service and employee development. Maintain the highest quality while having an understanding for expediting service.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE:

❖ Must have the ability to effectively communicate with staff.

❖ Self-starter and team player.

❖ Ability to meet standards of appearance.

❖ Can communicate well with guests.

❖ Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.

❖ Must be willing to “pitch-in” and help co workers with their job duties and be a team player.

ESSENTIAL JOB FUNCTIONS:

• Check server and house person banquet event orders and diagrams to ensure that all information is accurate.
• Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
• Ensure uniform and personal appearance of all staff.
• Make contact with group representatives. Explain how to make contact if needed throughout the function.
• Communicate all banquet event order changes to catering or convention services office and affected departments.
• Will serve as representative for Banquet Department at BEO and/or Event Meetings if Dining Manager is unavailable.
• Coordinate with banquet staff set-ups, changes and time schedules for all functions.
• Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
• Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Post all banquet checks at end of day and turn in to Accounting.
• Comply with attendance rules and be available to work on a regular basis.
• Warmly and cordially meet group contacts immediately so they know who to speak with for any requests or concerns.
• Inspect food for quality and “eye appeal” prior to serving. Keep open communication with the kitchen staff, informing them of any changes or special instructions.
• Learn the names and personally recognize our regular customers and customers.
• Perform any other job related duties as assigned.

Experience

• Preferred Minimum of 1 year experience in specific role

• Hotel experience preferred

• Attention to detail

• Ability to work with a large team

• Ability to thrive in a fast-paced atmosphere

Behaviors

Preferred

• Functional Expert: Considered a thought leader on a subject
• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Leader: Inspires teammates to follow them
• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

What are we looking for?

• Someone with 2-4 years of food service experience, preferably Banquet service
• Someone with experience in a 4-star, 5-star venue with synchronized service
• Someone with knowledge of wine, beer, cocktails, and spirits
• Someone who is able to work under pressure in a fast-paced environment
• Someone with a passion for creating an exceptional experience for all guests
• Someone with excellent communication skills

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.