Bilingual Front Desk Representative English Plus Spanish or Creole
Full Time
Pembroke Pines, FL 33029
Posted
Job description
Benefits/Perks
Job SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving Psychiatric Clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities
Qualifications
- Competitive salary
- Flexible Schedule
- Great work-life balance
- Paid time off
- Ongoing training
Job SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving Psychiatric Clinic. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities
- Greet customers as they arrive and provide an excellent customer experience
- Answer phone calls and schedule appointments
- Assist clients with paperwork, including consent forms
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of customers throughout their services]
- Verify patient's insurance plans
- Basic technology skills with typing, faxing, scanning, emailing etc.
- Abie to receive calls from a heavy phone volume
- Explain benefits to patients upon request
Qualifications
- Two or more years of experience as a receptionist or similar role is preferred
- Knowledge of Medical terminology
- Knowledge Pharmaceutical terminology
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Microsoft and Excel proficiency
- Excellent multi-tasking skills
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