About USDM

USDM Life Sciences is a premier consulting company with 20+ years of experience assisting heavily regulated biotech, medical device, and pharmaceutical companies with their GxP technologies to accelerate growth. Our deep domain knowledge and technology expertise in life sciences business processes are what sets us apart. From strategy to implementation and adoption, we have delivered thousands of GxP projects globally.

As part of the USDM team, you have the opportunity to work with cutting edge technologies through our many partnerships with companies like Microsoft, Google, Oracle, DocuSign, Box, and many more. From molecule to market, you will help connect technology, people, and data in new ways to generate real-time insights to improve business outcomes for USDM’s clients. Are you ready to make an impact and drive real digital transformation in life sciences?

Founded in Santa Barbara in 1999, USDM has grown to a progressive, global company with 300+ remote employees and offices throughout the US, Canada, and Germany.

Nature and Scope of Job

The Business Analyst/Technical Writer will work as an integral team member of a global serialization program, reporting to the Serialization Business Process Owner. The resource will be responsible for developing business process focused documentation for upcoming phases of Client's serialization program. The business analyst/technical writer will be part of the Level 4 Business Workstream and will work in close collaboration with IT and all impacted business functions to develop/ revised system and business process documentation for aggregation, from system usage, master data to serial number data maintenance.

Primary Responsibilities

• Provide support for developing and/ or revising Standard Operating Procedures, Forms, and Work Instructions for SAP ATTP software application.
• Work closely with serialization team and internal business counterparts to ensure documentation meets business process requirements and meets regulatory timelines and deliverables.
• Identify and support organizational change.

Additional Responsibilities

• Performs other related duties and assignments as required.

Qualifications

• Strong documentation skills with proficient knowledge of MS Excel, Word, Visio, PowerPoint.
• Previous serialization and aggregation experience. Experience with serialization and aggregation from a business perspective is strongly preferred.
• Understanding of packaging processes, warehouse and distribution operations; experience with contract packaging or 3PL distribution operations is a plus.
• Understanding of typical corporate supply chain IT systems, such as ERP, MRP, WMS, MDM systems.
• Strong written and oral communication skills.
• Strong ability to be proactive and to manage and prioritize own actions.
• Ability to work in a team-oriented, collaborative environment.
• Ability to be flexible and change activities quickly, based on business need.
• Ability to facilitate meetings and follow up with resulting action items.
• Previous experience working as part of a large, multi-disciplinary team completing full project life-cycle implementations.
• Knowledge and experience with SAP ATTP are preferred.

Education

• Bachelor’s Degree in Engineering/Computer Science/Integrated Manufacturing disciplines.

Working Conditions

The working conditions described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.

Unless reasonable accommodations can be made, while performing this job the staff member shall:

• Prolonged periods of sitting or standing at a desk and working on a computer in an environmentally controlled home office environment.
• Operate other office productivity machinery, such as a calculator, scanner, or printer.
• Frequently communicate with stakeholders via telephone, email, or instant message. Must be able to exchange accurate information in these situations.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Disclaimer

This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. USDM Life Sciences reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Compensation

Salary/Hourly Rate Range (W2): USD 80.00 - 100.00

The base salary/hourly rate range represents the anticipated low and high end of the USDM’s compensation range for this position. Actual salaries/hourly rates will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies, and proficiency for the role. The compensation described above is subject to change and could be higher or lower than the range described based on market survey data or budget.

Full-time employees are eligible for health, vision, and dental insurance, life insurance, short and long-term disability, hospital indemnity, accident, and critical care coverage.

Both full and part time employees, who are at least 21 years of age, are eligible to participate in USDM's 401k plan. Full and part time employees may be eligible for paid time off.

All employees are eligible for USDM's rewards and recognition program.

For more details about our benefits, visit us here: https://usdm.com/careers