Business Continuity Program Manager ( Hybrid )
Job description
SUMMARY:
The Business Continuity Program Manager is responsible for coordinating all aspects of the Bank’s Business Continuity Management program. The incumbent works cross-functionally across the organization to ensuring that all components of the business continuity program are updated, effective, documented and aligned with strategic and business priorities.
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES, IN PRIORITY ORDER:
- Provides support for the Business Continuity Management Program, including Business Impact Analysis, documentation of RTOs (Recovery Time Objectives) and RPOs (Recovery Point Objectives), procedural documentation analysis of continuity plans and strategies to identify gaps, testing plan development and documentation and other aspects of supporting a robust business continuity management program.
- Maintain business continuity related systems, policies, programs and procedures to regulatory and corporate standards.
- Support the development of schedules and materials for business continuity testing, training and other activities.
- Provide coordination support for business continuity exercises (including table-top testing, IT resiliency testing and others).
- Provide regular reporting and status updates to Executive Management and others.
- Assist with Bank-wide incidents, including logging of incidents and supporting Corporate Incident Response Teams with incident tracking, documentation and other duties.
- Work cross-functionally with business lines and support areas to assist with plan and procedure documentation.
- Additional duties as assigned.
EDUCATION, CERTIFICATIONS: (Minimum education required to perform the duties of this position):
- Bachelor’s degree or 5+ years of professional experience
- Associate Business Continuity Professional (ABCP), Certified Business Continuity Professional (CBCP), Certified Protection Professional (CPP), Project Management Professional (PMP), Member of Business Continuity Institute (MBCI), or Certified Emergency Manager (CEM) preferred
KNOWLEDGE, SKILLS & ABILITIES:
- Minimum of 3 years’ experience in business continuity management, including developing business continuity strategies and conducting business impact analyses
- Tolerance for ambiguity
- Ability to develop cross-functional engagement and collaboration
- Excellent communication and written skills
- Proven record of effective leadership capabilities
- Innovative and creative when working to solve problems,
- Demonstrate good judgment while under pressure
- Project management skills and experience
- Must have cyber security awareness to protect the digital environment, the Bank, and customers
COMPETENCIES:
- Critical thinking
- Ability to translate strategic goals into tactical implementation
- Problem solving
- Adaptability and flexibility
- Collaborative work style
- Sense of urgency
- Accountability for results
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