Business Project Manager
Job description
Our Mission: Arapahoe County Department of Human Services (ACDHS) builds strong communities by promoting the safety, independence and stability of individuals and families.
Our Vision: To end the cycle of poverty and prevent abuse and neglect of children and vulnerable adults (using an integrated Two-Generation approach) ACDHS uses an integrated Two-Generation (2Gen) approach to address all of the basic human services needs of the entire family unit. The 2Gen approach begins with a mindset focused on family-centered program design, continues with the alignment of services and resources within the department as well as across multiple organizations, resulting in coordinated services to children and adults together (family) in order to create long term stability and sustainability.
The 2Gen approach builds well-being for families by focusing equally and intentionally on high-quality services in five areas of focus: early childhood education, adult education and employment pathways, economic security, health and well-being and social capital. This approach will help us achieve our core mission of breaking the generational cycle of poverty, preventing neglect and abuse and building strong communities.
The Human Services Operations Division has an opening for a Business Analyst/Project Management Coordinator position located in Aurora, Colorado. The Operations Division oversees all management of records and information, quality assurance and compliance, and data and security.
The Human Services Business Analyst/Project Management Coordinator is responsible for business analysis and improvement including but not limited to gathering and analyzing data in support of business cases, proposed projects, and system or business requirements to develop and document recommended solution options. This position must also plan, execute and finalize projects according to strict guidelines, within scope and budget. This requires acquiring resources and independently coordinating the efforts of team members in order to deliver and successfully complete projects according to plan.
This position has a one-time sign-on bonus of $1,000 depending on the applicant's qualifications and prior experience.
- Meet with decision makers and end users to define business, financial and operations requirements and system goals, and identify and resolve system issues.
- Review and analyze the effectiveness and efficiency of existing systems/business operations and develop strategies for improving or further leveraging building or department operations. Identifies strengths and weaknesses and suggests area of improvement and process changes to increase effectiveness, create efficiencies and reduce costs (if there is a financial component attached to the current process).
- Lead requirements gathering sessions to identify requirements, specifications, business processes and recommendations related to proposed solution(s).
- Prepare and deliver highly detailed and/or comprehensive reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization. Estimate the resources and participants needed to achieve process or project goals.
Project Management Coordination include the following:
- Define project scope, goals and deliverables that support the overall business goal(s) in collaboration with management, stakeholders, and the finance team.
- Develop and maintain full scale project plans and associated communications documents.
- Direct and manage project development from beginning to end including the identification of project risks and barriers by developing strategies and approaches to mitigate and/or overcome.
- Facilitates project management and project status review meetings.
- Estimate resources and participants needed to achieve project timelines and goals.
- Set and continually manage project expectations with team members and other stakeholders
Skills, Abilities and Competencies:
- Demonstrated expertise in developing requirements, specifications, and business process review.
- Excellent understanding of the organization’s goals and objectives; listening, interpersonal, analytical, and creative problem-solving skills.
- Ability to manage the process of innovative change.
- Ability to work both independently and in a team-oriented, collaborative environment and effectively prioritize and execute tasks and projects in a high-pressure environment.
- Demonstrated ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
- Ability to elicit cooperation from a wide variety of sources, including senior management, front line workers, other divisions or departments, contractors, etc.
Behavioral Competencies (these are required for all positions at ACG):
Accountability Accessibility Inclusivity Integrity
- BS or BA degree in business administration, public administration, organizational development, or social sciences preferred.
- 5-7 years of operational or business analysis/project management coordination experience.
- Any equivalent combination of education and work experience that satisfy the requirements of the job will be considered.
Preferred Education and Experience:
- Project Management Professional (PMP) certification is desirable.
Pre-Employment Additional Requirements:
- Must successfully pass pre-employment testing which includes an acceptable motor vehicle record (MVR) and background check.
- Possession of a valid Class “R” Colorado Driver’s License or the ability to obtain one within two weeks of appointment.
- Security clearance required: will require fingerprinting and a Colorado Bureau of Investigation (CBI) background check
Post-Employment Requirements:
- Work locations and facilities are subject to change based on business need.
WORK ENVIRONMENT:
- Work is generally confined to a standard office environment.
PHYSICAL DEMANDS:
- Spends 75% of the time sitting and 25% of the time either standing or walking.
- Occasionally lifts, carries, pulls, or pushes up to 20 lbs.
- Occasionally uses cart, dolly, or other equipment to carry in excess of 20 lbs.
- Occasionally climbs, stoops, kneels, balances, reaches, crawls and crouches while performing office or work duties.
- Verbal and auditory capacity enabling constant interpersonal communication through automated devices, such as telephones, radios, and similar; and in public meetings and personal interactions.
- Constant use of eye, hand and finger coordination enabling the use of automated office machinery or equipment.
- Visual capacity enabling constant use of computer or other work-related equipment.
Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, go to: https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch
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https://www.arapahoegov.com/DocumentCenter/View/10084/Privacy-Rights-24
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https://www.arapahoegov.com/DocumentCenter/View/10085/Privacy-Rights-25
Toll Free Applicant Technical Support: If you experience technical difficulty with the NEOGOV system (i.e. uploading or attaching documents to your online application), call NEOGOV technical support at 855-524-5627. Helpful hints: if you are having difficulty uploading or attaching documents to your application, first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt uploading (attaching) it.
BENEFITS:As a Regular Full-Time employee at Arapahoe County Government, you are eligible for benefits such as:
- Medical, Dental, and Vision Insurance
- Life and Supplemental Life Insurance
- Short and Long Term Disability
- Mandatory Pension Plan
- Deferred Compensation Plan
- Pre-paid Legal Services
- Vacation and Sick Leaves
- Holiday pay
- Training and Educational Reimbursement Opportunities
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