HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.

Ravenswood Senior Center, a leading Community-Based organization in the Ravenswood area is seeking a Case Assistance/ Social Worker.

Rate of Pay: $20 (depending on experience)

Hours per week: 28 hrs. Per Week

Schedule: 9:00 am to 3:00 pm Monday-Thursday and Friday from 9:00 am to 3:30 am.

Location: 34-35 A 12th Street Astoria, NY 11106

General Description of Duties and Responsibilities:

• The service worker assists the program director with implementing program policies to the clients’ and in carrying out the following tasks:
• Making telephone calls to older adults who are homebound, to maintain friendly contact and perform “needs” assessment (can be done by phone, office, or in-home).
• Make assessments of client needs and concerns and provide resolution and guidance to these concerns
• Engaging in individual visits with clients accepted into the program to assess their situation and address any concerns they may be experiencing
• Exhibiting a great degree of understanding, empathy, and knowledge of issues affecting older adults
• Engaging in monthly supervision meetings with the program supervisor (or director) to discuss the status of the client caseload and report any deterioration in a client’s physical, emotional or environmental condition as well as any other issues affecting older adults.
• Assisting older adults with interpreting forms, notices, entitlement and benefit, housing requirements, completing applications, and writing letters as needed
• Developing and maintaining service worker logs which document time spent with each client and important information related to the service provided. Must be capable of imputing this information into a computer data system STARS
• Maintaining hard copies of client files including release and intake forms and any other important documents
• Conducting follow-up activities to assure proper delivery of services/benefits
• Referring the older adults to local service providers and city agencies to obtain benefits/services as needed
• Escorting the clients to appropriate city agencies, if needed, for language translation and/or to ensure proper care and assistance is provided.
• Properly following emergency procedures and guidelines in case of an accident/incident on-site, and collaborating with the Program Director in terms of taking appropriate action
• Attending regular in-house and/or outside training seminars or workshops to obtain a greater knowledge of the changes in policies and laws affecting seniors and the services provided to them
• Perform other required tasks.

Requirements:

• Bachelor’s degree or Associates degree with demonstrated human service experience,
• Bilingual preferable “Spanish or Chinese”,
• Good communication and interpersonal skills,
• Must be able to use MS Office including Word, Excel,
• Experience with data entry and recordkeeping,
• 3+ years of experience working with social services programs.
• Must be fully vaccinated against COVID-19 at the commencement of employment or adhere to enhanced protocols if Company determines your job position requires accessing a HANAC worksite.

If you are interested in this position please contact Program director Shahenaz Hamde by phone at 718-786-1550 or email your resume to shamde@hanac.org

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