Job description
Job Description:
Agency Overview
Program Description
Young Adult Court (YAC) in San Francisco is part of the larger Collaborative Court system and serves eligible young adults ages 18-24 for an average of 18 months. Collaborative partner agencies include the Superior Court, Office of the District Attorney, Office of the Public Defender, the Department of Public Health, Adult Probation Department, Department of Children, Youth and their Families, and Felton Institute.
Position Summary
Program Specific Responsibilities
Case Manager_YAC
Young Adult Court Case-Management
Young Adult Court Case-Management
Agency Overview
Founded in 1889, Felton Institute is the oldest nonsectarian, nonprofit charitable social-services provider in the City and County of San Francisco. Our mission is to respond to human needs with cutting-edge social services and treatments that combine the best social science research with cultural sensitivity, a deep respect for the consumer, and a commitment to social justice.
Program Description
The last two decades have given rise to a body of research establishing that young adults are fundamentally different from both juveniles and older adults in how they process information and make decisions. The prefrontal cortex of the brain, responsible for our cognitive processing and impulse control, does not fully develop until the early to mid-20s. Our traditional justice system is not designed to address cases involving these individuals, who are qualitatively different in development, skills, and needs from both children and older young adults.
Young Adult Court (YAC) in San Francisco is part of the larger Collaborative Court system and serves eligible young adults ages 18-24 for an average of 18 months. Collaborative partner agencies include the Superior Court, Office of the District Attorney, Office of the Public Defender, the Department of Public Health, Adult Probation Department, Department of Children, Youth and their Families, and Felton Institute.
Position Summary
The Case Manager (CM), in conjunction with the clinical team, provides intensive case management to support the client’s development of their Wellness Care Plan. Wellness Care Plans address the goals and immediate needs of the participant; the collaborative court utilizes the care plan goals to track client accountability throughout the program. The CM provides an array of recovery-oriented services and supports, including linkage and referral to physical health care, benefits acquisition, housing, employment and/or social services. CM may also assist with family needs and parenting support, crisis intervention and safety planning, stress management, and developing healthy coping strategies. Case Managers strive to create a welcoming, safe, supportive and culturally affirming environment for participants. All CM’s maintain accurate and detailed documentation, manage data entry, and reporting to collaborative partners.
Program Specific Responsibilities
- Provide intensive case management, skill-building, crisis intervention, and harm-reduction support for justice involved Transitional Age Youth (TAY).
- Work collaboratively with the Clinical staff to provide wrap around support and to develop with participant input, an effective Wellness Care Plan.
- Utilize Motivational Interviewing, Cognitive Behavioral Therapy skills, and other evidence-based and evidence-informed practices suitable for diverse TAY participants.
- Support participants with accessing appropriate community-based resources, including accompanying participants to appointments and/or court dates.
- Monitor and track participants’ progress in achieving their goals and objectives.
- Work collaboratively with Clinical staff, community providers and social service agencies to help maintain stability, promote recovery and/or mental and health care supports; this may include advocating on behalf of the client
- Participate in weekly staff meetings, client case conference meetings, weekly supervision with Program Manager, and other meetings as required.
- Plan and facilitate weekly skills groups in person and virtually.
- Meet all deadlines and comply with requirements for documentation and reporting.
- Develop and maintain appropriate relationships and boundaries with participants.
- Ability to manage multiple databases, use Office Suite and cloud-based file storage.
- Carry a caseload of approximately 18-22 participants.
- Adheres to laws regarding confidentiality and reporting requirements and maintains necessary compliance documentation.
- Other duties as required by the program.
Minimum Qualifications
- Bachelor’s degree in Social Work, Counseling Psychology, or a closely-related field and three years of experience in a mental health, social services or a community services organization.
- Bachelor’s degree may be substituted with AA degree in related field + 3 years’ experience, or 5+ years’ experience working with TAY and/or justice impacted populations.
- Must be able to acquire jail clearance in the City and County of San Francisco.
- Experience working with clients living with mental health and co-occurring substance abuse disorders and familiarity with appropriate treatment modalities.
- Experience with building rapport with clients to work collaboratively towards identifying their care plan and program goals.
- Experience with supporting clients with developing harm reduction skills, teaching coping strategies, and referring clients to other resources and providers.
- Strong organizational, communication, interpersonal, and time-management skills. Skill in communicating effectively both verbally and in written form.
- Exhibits understanding of developmental stages with a focus on young adults.
- Ability to work independently and collaboratively within an interdisciplinary team.
- Knowledge of San Francisco/Bay Area TAY services and resources; familiarity with multi-cultural populations, including but not limited to African-American, Asian and Latino cultures.
- Experience working with TAY who are justice impacted and court diversion programs a plus.
- Bi-lingual (Spanish/English) a plus.
- Ability to manage transportation to and from county jails and other off-site locations.
SEND RESUME TO: "jobs@felton.org"
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