Job description
Guest Services are to create an awesome first impression and set the tone for a fun experience as soon as the guests walk in the doors. Maintain a positive Guest Experience as it relates to the check-in process, sales initiatives, park information, program/promotional information, and overall initial experience at Sky Zone. Develop a positive rapport with guests and team members to ensure an exciting culture of fun. When you join our team, you join the FUN!
Qualifications:
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*Must be 16 years of age or older *Ability to provide excellent customer service in person and over the phone *Ability to interact and communicate clearly and effectively *Ability to work in a fast-paced environment *Ability to work nights, weekends, and holidays *Ability to handle money *Ability to handle and resolve recurring problems
Responsibilities include but are not limited to:
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*Greet our guest
enthusiastically with a
smile *Provide complete information to questions *Explain the Sky Zone court and patron policies *Handle and enforce waiver policies *Complete sales transactions: cash handling *Handle concessions inventory *Enter ALL data in computer system *Stock front desk supplies *Clean bathrooms and other custodial duties as requested *Other duties as assigned
Available shifts and compensation: We have available shifts all days of the week. Compensation is $12.00/hour.
About Sky Zone MBG: Sky Zone MBG is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy.
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