Exciting NEW opportunity exists for a Client Navigator to become a key member of our Same Day Access program! We are looking for a compassionate and professional team member to guide clients through the Same Day Access behavioral healthcare appointment, process, and continued follow-up.

• Manage the client’s visit to Aspire from the intake process, through the visit with the clinician and through the care process
• Respecting the client's choice, explain and collect informed consent for treatment and participating in the grant funded activities, and ensure that clients are fully informed of their legal rights
• Collect and accurately document intake assessments prior to the clinician visit
• Manage several clients each day at different points in their initial visits and treatment plans
• Support client’s non-clinical needs with deep understanding of both Aspire and community resources to remove barriers to the client’s recovery, including addressing social determinants of health
• Participation in Daily Care Huddle to help determine best course of action for each client
• Takes vital signs and weight of client and record in electronic health record

• Excellent communication skills and ability to work successfully and collaboratively with internal and external colleagues
• Compassionate attitude, professional demeanor
• Ability to assess situations and use appropriate judgment to determine most appropriate course of action
• Time management and ability to successfully organize priorities
• Willingness and ability to support a diverse population of patients

• Knowledge of the health care system and experience or ability to work with busy clinicians to help manage a successful client visit
• Prior experience in researching, and knowledge of community services available for clients
• Prior experience in taking vitals preferred or willing to be trained.
• Bachelor's degree
• Community Health Worker (CHW) Certification and/or a bachelor’s degree in a healthcare-related field is preferred

Aspire Health Alliance is committed to and passionate about diversity, equity, and inclusion. We celebrate, support and promote diversity of thought, culture, and backgrounds. As an employer committed to equal opportunity, we base all employment decisions on each individual’s capabilities and qualifications, without regard to race, color, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, veteran status, genetics, or any other protected characteristic. Aspire Health Alliance strives to fully reflect the clients and communities we serve and believes that a diversity of interests and cultures leads to a stronger and more innovative organization.