Work for One of the World’s Best Health Systems!

Since 2018, Southcoast Health has been voted by readers as South Coast Media Group’s Best Place to Work. Why? Because we have some of the most talented people in the world!

• Hours: 40hrs
• Shift: Day shift; M-F, 8:00am-4:30pm
• Location: Southcoast Business Center – Fairhaven, MA

We are searching for a Clinical Support Educator to perform a wide variety of duties in the staff educator role both within and in support of Southcoast Physicians Group. Position responsibilities include but are not limited to education, quality, and staff development of medical assistants (MA) and paramedics. Assist with orientation, onboarding, and MA certification. Establish an environment for staff that facilitates professional growth, role competency and proficiency utilizing evidence-based practice. Identify educational gaps by performing rounding in the care sites. Review, measure and evaluate current clinical knowledge, proficiency of technical skills, applications of critical thinking and clinical performance of each member of the Care Team. Assist with the planning, organizing and implementing of orientation and ongoing educational programs for clinical support personnel. Participate in the policy and procedure committee and assist with the revision of policies and procedures on a regular and/or as needed basis. Support operational teams in quality and patient safety improvement activities. May facilitate quality improvement initiatives and represent care sites on committees. Provide functional or technical supervision of assigned personnel within areas of own position responsibilities where scope of supervisory responsibility is limited to direction, guidance, explanation, etc.

Education and/or Experience Requirements:

• Equal to completion of four years of high school or equivalent plus specialized courses and training.
• Successful completion of a Medical Assistant Program, or equivalent medical office practice experience or paramedic license is required.
• Must maintain competency within areas of own position responsibilities.
• Basic computer skills are required.
• Three (3) years to (5) years of relevant experience is required.
• Demonstrated education experience in a healthcare setting is highly desirable.
• EMR experience required. Epic experience preferred.
• Experience in ambulatory care/practice setting preferred.
• Must be comfortable speaking to larger audiences
• National third-party Medical Assistant certification, such as AMCA, AAMA, AMT, CCMA (NHA certification) required.
• American Heart Association (AHA) BLS required. Must also complete the AHA BLS Instructor Course and receive certification when offered by Southcoast Health.

Must be fully vaccinated against seasonal Influenza and the COVID 19 virus and provide required vaccination documentation unless approved for an exemption or deferral by Southcoast prior to starting employment.

Southcoast Physicians Group (SPG) is a multi-specialty integrated network of more than 450 providers in southeastern Massachusetts and Rhode Island. We are focused on bringing together high-quality providers to deliver exceptional health care services.

Southcoast Health is a community healthcare system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts.

Together We Are More.

• With more than 7,500 employees, Southcoast Health is the largest employer in Southeastern Mass., and the 18th largest employer in the Commonwealth, according to the Boston Business Journal.
• We strive for a culture of health and well-being that recognizes, respects, and celebrates the rich diversity of one another and the communities we serve.

We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees’ lives.

• Generous Earned Time Off Package**
• Health, Dental and Vision Insurance*
• Tuition Assistance**
• Short Term and Long-Term Disability Insurance*
• Life & AD&D insurance*
• Flexible Spending Accounts*
• 403B Retirement Plan with match
• HealthQuest Wellness Program
• Employee Assistance Program
• Employee Discount Program
• Career Development Opportunities
• Diversity, Equity and Inclusion Council

• Available to regular status employees who are scheduled to work a minimum of 24 hours.

**Available to regular status employees who are scheduled to work a minimum of 20 hours.

Are you ready to make a difference in your community? Join us to be More than medicine!

Southcoast Health is an Equal Opportunity Employer