Community Health Outreach Worker (Temp)

Full Time
Los Angeles, CA 90017
Posted
Job description
Temporary Community Health Outreach Worker

Job Location: Los Angeles County Remote (1 day in office).
Reports to (title): CHW Supervisor.
Department: Workforce Development.
Supervises: N/A.
Working title: Community Health Outreach Worker.
Classification: Non-exempt.
Salary Range: $22.00/hr.
Status: Temporary.
Hours/Week: Up to 40 hours/week.
Effective Date: October 2022.
Type of Position: Full-time and/or Part-time.
Revised Date: October 2022.

POSITION SUMMARY:

The goal of the UAII Community Health Outreach Worker (CHW) Outreach Initiative is to amplify existing COVID-19 prevention and vaccination messaging to the UAII community and urban Native American Community at large by providing general education, information, and resources regarding COVID-19 to the public.

As a CHW, you will work to ensure that accurate and up-to-date information regarding COVID-19 reaches all members of the UAII community, especially those that are most highly impacted by the virus. You will ensure that messaging regarding Coronavirus, COVID-19, and COVID-19 vaccination is delivered in an efficient, effective, and culturally appropriate manner.

The CHW will educate the public on UAII Services, recruit eligible individuals to register with UAII for services, and promote linkages to partner programs and services when applicable. UAII Community Health Outreach Workers will also work with American Indian/Alaskan Native community members using a case-management approach, assisting community members in 1-on-1 appointments to find and utilize needed health and human services.

ESSENTIAL DUTIES, FUNCTIONS & RESPONSIBILITIES:
  • Increase awareness in the Native American/Alaskan Native Community around COVID-19 mitigation.
  • Assist in vaccine registration and provide non-clinical staff support at vaccination events.
  • Conduct in-person, social media, phone call, and email outreach (according to COVID-19 safety regulations) to provide impacted communities with COVID-19 information about testing, contact tracing, quarantine/isolation, vaccinations, and referrals for other resources.
  • Provide accurate information regarding COVID-19 vaccines and vaccine safety (what it is, understanding rollout and timeline, description of the different vaccines, how to register when you’re eligible, actively registering eligible individuals in high need communities, accessing vaccine distribution sites, review of potential vaccine reactions, and aftercare guidance if a reaction occurs).
  • Distribute PPE to the Native American community in Los Angeles County.
  • Promote UAII services and recruit eligible Native Americans/ Alaskan Natives living in Los Angeles County to enroll in UAII services.
  • Help community members navigate necessary resources including social services, healthcare, mental health, unemployment services, and more as needed.
  • Deliver culturally appropriate follow up with eligible participants.
  • Conduct at-home and clinical visits with community members to ensure adequate access to health resources and services.
  • Increase knowledge of chronic conditions and other communicable diseases.
  • Utilize cloud-based data entry systems to accurately document, track, and measure CHW outreach efforts include learning, navigating, and using new applications/software for phones (Android) and computers (Microsoft).
  • Comply with Los Angeles County Department of Public Health and UAII training regarding confidential information related to personal information.
  • Travel throughout Los Angeles County.
  • Accept responsibility for other duties, as assigned.
MINIMUM QUALIFICATIONS

Experience & Qualifications:
  • Must be "Fully Vaccinated" against COVID-19.
  • Case Management Experience (1 year).
  • Outreach or Marketing Experience (1 year).
  • Data Entry Experience (1 year).
  • Ability to schedule various meetings to discuss the Outreach objectives.
  • Ability to explain 1-1 and groups of what COVID-19 is, how it can spread, what to do when you have it, and how individuals and families can stay safe.
  • Ability to explain how to access services including, but not limited to, social services, health insurance coverage, medical and behavioral health services, and availability of COVID-19 prevention services (e.g., testing, contact tracing, and vaccination).
  • Ability to explain current directives, what’s open and not open, employee/employer requirements, and worker rights.
  • Ability to dispel myths and conducting rumor control, including where to find accurate information and updates.
  • Demonstrate excellent customer service skills.
  • Strong communication skills.
  • Computer Literacy: Must know how to use a computer, Microsoft Office, and Google Suite.
  • Data Entry skills and ability to learn new database systems.
  • Quick Learner with the ability to work remotely when necessary.
  • Able to work independently and as a team member who consistently demonstrates professionalism, courtesy, efficiency, excellent internal and external customer service, high ethical standards and behavior.
  • Knowledgeable to the needs of the American Indian community/culture.
Required Education:
  • High School Diploma Required, Bachelor’s Degree preferred.
Certifications:
  • N/A
Confidentiality:
  • Maintain strict confidentiality of client and personnel information adhering to HIPPA, professional codes of conduct, State of CA regulations, Privacy Act, and UAII policies and procedures.
  • This position has access to sensitive information, and a breach in confidentiality will be grounds for disciplinary action up to and including immediate termination.
Communication/ Interpersonal Skills:
  • Communicate and deal effectively with people in a professional and courteous manner verbally and in writing.
Technology Skills:
  • Working knowledge of Microsoft Word, Excel and PowerPoint.
  • Working knowledge of Google (Mail, Calendar, Drive).
Other Skills:
  • Willingness to learn new skills and participate in training sessions relevant to the position.
  • Available and willing to travel as needed.
  • Available to work evening and weekend hours as needed.
POSITION PREFERENCES:
  • Experience working with the American Indian community.
  • Previous experience working in community outreach or recruitment.
  • Experience working with nonprofit organizations, community groups and performance-based government contracts.
  • Knowledge of Indian Self-Determination and Education Assistance Act (Public Law 93-638).
WORK ENVIRONMENT:

Work environment:

The work environment characteristics described here represent those employee encounters while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate.

Physical demands:

The physical demands described here represent those that an employee must meet to perform the primary functions of this job successfully. While performing the duties of this job, the employee is required to stand, walk frequently, sit, bend, twist, talk, and hear. There are prolonged periods of sitting, keyboarding, reading, as well. The employee must occasionally lift and move up to 20 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with staff and vendors.

UAII will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities if it can do so without undue hardship.

Mental Demands:
There are several deadlines associated with this position. The employee must also multi-task and interact with various people on various and, at times, complex issues.

PERFORMANCE EXPECTATIONS
In the performance of their respective tasks and duties, all employees of United American Involvement, Inc. (UAII) are expected to conform to the following:
  • Uphold all principles of confidentiality and patient care to the fullest extent
  • Meet or exceed the performance standards as set by your supervisor
  • Interact in an honest, trustworthy, and dependable manner with clients, employees, and vendors
  • Possess cultural awareness and sensitivity
  • Adhere to all professional and ethical behavior standards as outlined in UAII's Employee Handbook
EQUAL EMPLOYMENT OPPORTUNITY:

United American Indian Involvement, Inc. (UAII) provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

UAII abides by the mandates of the ADEA and the Fair Employment Housing and Housing Act (FEHA)-protecting individuals 40 years and older-and considers age a non-merit factor in all employment decisions and considerations.

UAII abides by the mandates of the ADA and FEHA and considers disability a non-merit factor in all employment decisions and considerations. Furthermore, UAII will make any practical, feasible, and reasonable arrangements to accommodate qualified applicants and employees with disabilities if it can do so without undue hardship. Applicants and employees may request accommodations for a disability at any time in the application process or during employment.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

OTHER REQUIREMENTS:
  • Eligibility to work in the US.
  • Fingerprint clearance.
  • Annual negative TB test result on file.
  • Pass a post-offer drug test.
  • Maintain a valid CA driver's license (if applicable).
  • Maintain auto insurance coverage (If applicable).
  • Fully vaccinated against COVID-19.
Disclaimer: This position description has been designed to indicate the general nature and work performance of employees in this position. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. Employees will be asked to perform other duties as needed.



About United American Indian Involvement, Inc.:

To promote and support the physical, behavioral and spiritual well-being of American Indian/Alaska Natives in the urban Los Angeles area by providing comprehensive, integrated services that focus on all age groups and incorporate American Indian/ Alaska Native cultures and traditions.

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