Community Manager

Full Time
Stanford, CA
$66,100 - $107,000 a year
Posted
Job description

The School of Engineering

Stanford Engineering has been at the forefront of innovation for nearly a century, creating pivotal technologies that have transformed the worlds of information technology, communications, health care, energy, business and beyond. Our faculty and students are creative risk-takers who pursue excellence across a breadth of disciplines. Our alumni include some of the world's most successful leaders in technology and business. Our staff are critical to enabling Stanford Engineering to accomplish its mission: seeking solutions to some of the world's most urgent challenges and educating leaders who will make the world a better place through the power of engineering principles, techniques and systems.


At the Stanford d.school, we believe that every person is creative, that design can help unlock that creativity, and that it should be accessible to all. As a result, over the past 15 years d.school has become an exceptional innovation and collaboration space on campus where students and faculty from across the university come together to address problems and opportunities using design in a human-centered, multi-disciplinary, and creative way. It is a thought leader, content provider, and a beacon for design and innovation in higher education, K12 education, large corporations, small startups, and social impact focused NGOs and public sector entities.


The d.school sits within the Stanford School of Engineering, which has been at the forefront of innovation for nearly a century, creating pivotal technologies that have transformed the worlds of information technology, communications, health care, energy, business and beyond. Staff are critical to enabling Stanford Engineering to accomplish its mission: seeking solutions to some of the world's most urgent challenges and educating leaders who will make the world a better place.


We are seeking a human-centered, experienced, and creative person to join our team as our Community Manager. This role will focus on two aspects of the d.school’s community presence, one digital (Website and Information Management) and one physical (Events), both crucial to developing the feelings of inspiration, agency, connection and belonging that we consider critical to our community’s success.


The d.school is committed to welcoming and supporting a diverse community of learners, teachers, and doers. As such, people with personal or professional experience as part of communities of color and underrepresented groups are especially encouraged to apply.


Your responsibilities include:

  • Independently implement, administer and evaluate day-to-day activities of the unit, function or program by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the program.
  • Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
  • Analyze and interpret policies; develop, revise and implement procedures for program or function.
  • Represent the program or function as the key contact and subject matter expert within the department, unit or school. Commit resources and provide information and/or training. May also represent the program or function to external/internal stakeholders and constituencies.
  • Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting events and/or conferences.
  • May participate in development of budgets, monitor, and approve expenditures. May perform limited forecasting and provide recommendations that determine the budget.
  • May direct staff to perform various tasks and assignments. May also supervise staff.
  • Other duties as assigned

Additional responsibilities include:

  • Website and information management

o In this portion of your role you will manage, maintain, and refresh our website and online presence. You will work directly with our Creative Director, our Media/Comms Manager and with our programs to make sure their web presence is up to date and content is reaching their audiences in the right ways. You will also develop and maintain an internal d.school tradecraft and information site to help our staff and teaching teams have access to up-to-date information and resources to better collaborate, teach, and connect.

  • Events management

o In this part of your role you will act as a project manager for select signature d.school events and you will be responsible for managing all aspects of event success.. You will work with the Director of Community and other Community Team members to create and support in-person events that fulfill the promise of our unique brand— authentic, intentional, joyous, and a little quirky.

  • Other key elements of the role

o Partners/other stakeholders. In this role you will interact with a wide range of internal and external stakeholders. Establishing warm, fruitful, and (in many cases) lasting relationships with all of them will be key to the success of the role.

o Budgeting. You will collaborate on the yearly budgeting process with the Community and Communications teams. This may include drafting project-line budgets, and participating in budget discussions.

o d.school Service. Participate in 1-2 organization-wide service engagements per year. This may include JEDI work or other wide-reaching, cross-d.school needs. Collaborate with your manager to determine what size and type of engagement is appropriate when the need arises. Add any other areas of org wide collaboration here.

o Management, reporting, and collaboration:

  • This role reports to the Director of Community and will also be supervised by the Creative Director. This role will interact with many members of the d.school staff and broader communities.

Education & Experience (Required)

  • Bachelor’s degree and three years of relevant experience, or combination of education and relevant experience.

Knowledge, Skills and Abilities (Required)

  • Demonstrated ability to prioritize own work and multi-task.
  • Demonstrated excellent organizational skills.
  • Demonstrated ability to take initiative and ownership of projects.
  • Ability to communicate effectively both orally and in writing.
  • Ability to routinely and independently exercise sound judgment in making decisions.
  • Demonstrated experience working independently and as part of a team.
  • Relevant subject matter knowledge.
  • Ability to direct the work of others, for jobs requiring supervision.

Pay Range:

The expected pay range for this position is $66,100 to $107,000 annually.


Stanford University provides pay ranges representing its good faith estimate of what the university

reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based

on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of

the selected candidate, departmental budget availability, internal equity, geographic location and external

market pay for comparable jobs.


Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

Certifications and Licenses:

  • None

WORKING CONDITIONS:

  • None

PHYSICAL REQUIREMENTS*:

  • Constantly perform desk-based computer tasks.
  • Frequently stand/walk, sitting, grasp lightly/fine manipulation.
  • Occasionally use a telephone.
  • Rarely lift/carry/push/pull objects that weigh 11-20 pounds.
  • Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.

WORK STANDARDS:

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

How to Apply

We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter, and resume along with your online application. Your one-page cover letter should briefly describe your background in program management and provide examples of your experience with attention to detail, responsiveness, and decision-making.


  • Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

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