Job description
Posting Details
Posting Details
Working Title
Computer Operations Tech
Position Number
00389A
Department
INFORMATION TECHNOLOGY SERV-ACAD
Location
Norfolk, VA
Type of Position
Classified
Type of Job
EEO Category
C Technicians
Job Description
To provide timely and accurate technology support services through effective network monitoring, effective system monitoring, effective computing equipment operations, effective enterprise printing, and quality first level customer support to walk up and telephone inquiries.
Type of Recruitment
Knowledge, skills and abilities
Demonstrated knowledge of PC workstation operation, principles and desktop functions in a centralized client/server environment and working knowledge of UNIX client/server environments. Working knowledge of network operations and monitoring in a data network communications environment. Working knowledge of computing equipment and peripherals to include laser printing systems, tape backup systems, SANs, and communication systems. Demonstrated ability to effectively communicate orally and in writing in order to explain computer related situations, resolutions, and issues to staff and customers. Ability to interact effectively with IT customers and staff. Ability to multitask.
Special licenses, registration or certification
None
Education or training
None
Level and type of experience
Some experience in a dynamic, fast paced hardware, software, customer service oriented and functional technology environment.
Preferred knowledge, skills, abilities, education, experience, licensure, certification
Previous work experience and training with computing environment currently utilized by the University is preferred. Preferred individual should have previous experience in the use of formal network/software monitoring tools with previous experience in a similar hardware, software and functional environment. Preferred experience would include use of optical scanning equipment, control of Enterprise Backup systems, and High Speed Laser Printing Systems. Previous technical training in applicable computer operations, network monitoring, data networking, equivalent of A+ or Net+ certification is also preferred. Two years college or demonstrated equivalent work experience. High school diploma or the equivalent.
Conditions of Employment
This position is considered essential personnel and may be required to work during university closings.
This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate.
This is a 40-hour-per-week position, and the work schedule is Monday through Friday 4:00 PM – Midnight, with some rotating on call. The job is onsite at the Norfolk, VA campus.
This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.
This position is designated as sensitive. A fingerprint-based criminal history check will be required of the final candidate.
This is a 40-hour-per-week position, and the work schedule is Monday through Friday 4:00 PM – Midnight, with some rotating on call. The job is onsite at the Norfolk, VA campus.
This is an open until filled recruitment. This recruitment may close after the five-day required posting period when a suitable pool of applicants has been generated.
Annual Salary/Hourly Rate
Salary is commensurate with education and experience and begins at $ - 29,772
Posting Detail Information
Job Requisition Number
S02266
Job Open To
General Public
Open Date
04/10/2023
Close Date
Open Until Filled
Yes
Special Instructions Summary
None
Criminal Background Check
The final candidate is required to complete a criminal history check.
College Home Page
Department Home Page
odu.edu/its
Equity Statement
It is the policy of Old Dominion University to provide equal employment, educational and social opportunities for all persons, without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists), color, religion, sex or gender (including pregnancy, childbirth, or related medical conditions), national origin, gender identity or expression, age, veteran status, disability, political affiliation, sexual orientation or genetic information. Individuals from minoritized communities, women, veterans and individuals with disabilities are encouraged to apply.
Reasonable Accommodation Request
If you are an individual with a disability and require reasonable accommodation, please contact the Office of Institutional Equity & Diversity at (757) 683-3141.
Alternative Hiring Process
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process.
To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS).
Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.
If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019.
To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS).
Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability.
If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx, or call DARS at 800-552-5019.
Pay Transparency Nondiscrimination Provision
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or © consistent with contractor’s legal duty to furnish information.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
Optional Documents
- Resume
- Cover Letter/Letter of Application
- Other Document
- Yellow Layoff Form
- Blue Layoff Card
- Certificate of Disability Letter
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