Job Details

About the Company
The mission of Navos is to improve the quality of life of people vulnerable to mental illness by providing a broad continuum of trauma informed care with a focus on recovery and resilience. Navos responds to the needs of people with mental illness in King County. Services are targeted to those who live at or near poverty, often as a result of their mental illness. Navos is committed to embracing equity and inclusiveness in everything we do. Our efforts are intentional, deliberate, and a fundamental part of the everyday expectation for working at Navos.

About the Position
The Crisis Specialist provides crisis assessment, intervention and stabilization services and referral to community resources for un-enrolled adults referred for a Next Day Appointment through Crisis Connections, DCR’s and ER’s. The Crisis Specialist meets all contract requirements as identified in the King County Adult Crisis Service contract. The Crisis Specialist also provides crisis response and assessments for the Adult Outpatient Program and conducts clinical intake assessments into agency services. This is a full-time, in person, benefited position; salary DOE.

Supervision
This position has no supervisory responsibilities.

Position Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provides crisis assessment and stabilization services to consumers referred by Crisis Connections or DCRs as Next Day Appointments
• Provides outreach and discharge services to consumers placed in County Hospital Diversion Beds at Transitional Resources.
• Coordinates referrals for emergency psychiatric evaluations and medication monitoring.
• Coordinates referrals to appropriate resources in order to assist consumers in acquiring funding resources for ongoing clinical services.
• Provides crisis intervention and assessment services, including outreach for Adult Outpatient Program
• May carry small caseload based on department need
• Completes documentation and monthly reports accurately and in a timely manner.
• Supports a system-wide understanding of trauma prevalence, impact and trauma informed care.
• Fosters healing, hopeful, honest and trusting relationships for consumers and employees; Value consumer voice, choice and self-advocacy.
• Demonstrates a commitment to cultural competence.
• Follows organization infection control policies and procedures. At risk for exposure to blood borne pathogens.
• Ensures team adheres to mandatory abuse reporting laws and HIPPAA requirements
• Familiarity with Washington Administrative Code regulations
• Provides all required annual documentation to Human Resources and completes all required Relias Learning training in a timely manner
• Participate in scheduled staff meetings, supervision, and other departmental meetings.
• Adheres to MHS and Navos Attendance and Punctuality Policy and Procedure standards. Maintains reliable attendance
• Contributes to the success of the organization by meeting organizational competency expectations and core values, continuously learning, and by performing other duties as needed or assigned

Knowledge, Skills, & Abilities 
Skill with a crisis assessment and intervention 
Knowledge of appropriate state and federal regulations
 Ability to communicate effectively
 Ability to commit to continuous learning
 Ability to establish and maintain a cohesive work team to achieve optimal performance levels
 Ability to set priorities, use good judgment, work independently, take initiative and efficiently work under pressure
 Ability to willingly accept responsibility and demonstrate personal accountability for assignments 
Skill in time management and ability to work effectively under pressure and meet committed deadlines
 Ability to provide services in an ethical, responsible and accountable manner
 Skill in providing excellent customer service

Education and/or Experience
1. Master’s degree required in Behavioral Health
2. MHP status with a minimum of one year’s experience providing crisis services to acutely and chronically mentally ill adults.
3. Demonstrated DSM diagnosis and accurate assessment skills including mental status exams, lethality and level of functioning,
4. Demonstrated knowledge of psychotropic medications and ability to assess need for emergency medication.
5. Demonstrated competence in Microsoft Office suite.
6. Ability to maintain confidentiality in all matters.
7. Current Washington State Driver’s License and proof of a safe driving record (which meets established MHS and Navos Standards) obtained by a motor vehicle report from the appropriate state