Job description

The Red Sox Security Department is seeking candidates to work in a Day Time & Non-Game Event Security role for daily operations and private events at Fenway Park. In addition to the daily shifts and private events, staff would also be able to work weekday Red Sox day games and Concerts.

RESPONSIBILITIES:

• Ensure the safety and security of all people entering the premises
• Screen all guests with the use of metal detection in compliance with MLB and Red Sox policies
• Thoroughly search all bags or parcels entering the premises
• Provide excellent customer service by interacting with fans and guests in a friendly, polite manner.
• Ensure proper access control into the stadium by checking all credentials
• Be observant and proactive to identify disruptive behavior or violations of the alcohol management policy
• Document all incidents and obtain witness information when necessary
• Respond to emergencies to provide any assistance necessary to employees or guests
• Comply with all MLB and Red Sox policies, as well as city, state, and federal laws

CHARACTERISTICS / QUALIFICATIONS:

• Prior customer service experience required
• Prior security experience preferred but not necessary. Training provided.
• Must be available for at least 2 weekdays during the week. Some examples of prior shift times are 6:30am-12:30pm, 8:30am – 5:30pm, 12pm – 5pm, & varying evening shift times for private events.
• Willingness to work weekends and holidays
• Strong interpersonal and communication skills
• Must be at least 18 years of age

In addition to joining our team, employees have the opportunity to join Employee Resources Groups here at Fenway Park. Employee Resource Groups (ERGs) are groups of employees of shared identities or characteristics. The groups are designed to increase employee engagement for their members and build connections across the organization to represent the group’s voice in business-related decisions including but not limited to employee perks and benefits, policy development and implementation, and heritage month celebrations.

Employee Resource Groups (ERGs) at the Boston Red Sox and FSM are voluntary, employee-led, identity or experience-based groups that help build our community, provide support, voice concerns, contribute to the personal and professional development of all employees, and cultivate an inclusive and affirming community that promotes belonging for every employee.

Prospective employees will receive consideration without discrimination based on race, religious creed, color, sex, age, national origin, handicap, disability, military/veteran status, ancestry, sexual orientation, gender identity/expression or protected genetic information.

Job Type: Full-time

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