Dealership BDC Representative
Job description
We’re looking for an enthusiastic BDC representative to join our growing dealership’s sales team. You will be responsible for coordinating all incoming requests made via telephone, or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for customers.
To be successful as a BDC representative, you should have a knack for marketing and sales. Top candidates will be professional and personable individuals, with a passion for great customer service.
BDC Representative Responsibilities:
- Answering incoming phone calls and/or online inquiries.
- Logging customer details and comments into our system.
- Scheduling appointments and following up with “no show” customers.
- Maintaining through, up to date knowledge of our products.
- Adhering to all company policies and procedures.
- Maintaining contact with customers to ensure they are happy with our service.
- Ensuring potential customers are aware of any promotions.
- Assisting with various tasks at the dealership.
BDC Representative Requirements:
- At least 2 years of sales experience / Proven experience in sales.
- Good written and verbal communication skills.
- Highly organized with an ability to learn quickly.
- Proficient with Microsoft Office software and the internet.
- Professional and personable demeanor.
What We Offer
- Medical, Dental, Vision
- NO Saturdays or Sundays
- Great People to work with
- 401K Plan
- Paid time off
- Growth opportunities
- Employee vehicle purchase plans
- Family owned and operated - they are here working with you daily
- Long term job security - 53+ year business
- Health and wellness
- Discounts on products and services
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