Job description
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
At the Renaissance Newport Beach we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a hotel that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the Renaissance Newport Beach can mean for you!
BASIC PURPOSE : Plan and manage the sales effort of the Catering Department of the hotel and to achieve customer satisfaction and quality service while meeting/exceeding revenue/profit goals.
ORGANIZATIONAL SCOPE : Position is responsible for long- and short-term planning and the day-to-day sales operations of the Catering department. Recommends promotional ideas and procedural changes. Recommends the catering budget and manages expenses within approved budget constraints. Must be able to interface with Executive Committee Members and Executive Chef to ensure quality, cost satisfaction and profitability.
ESSENTIAL FUNCTIONS :
Manage the day-to-day sales activities and Human Resources in the department in order to attract, retain and motivate catering sales managers and associates; train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, and discipline as appropriate.
- Develop, recommend, implement, and manage the catering budget, sales and marketing strategy/plan, goals and forecasts to maximize the hotel's public meeting space and meet/exceed management expectations.
- Develop and implement special packages and create new menus within corporate guidelines while keeping abreast of the competition's products, strengths and weaknesses to continually improve revenues and profit margins while maintaining quality.
- Coordinate and assist in planning catering service/banquet operations through the Banquet Manager and implement company programs in the Catering Department to ensure compliance with LSOP's and SOP's, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality are provided to the hotel customers.
- Review and direct the work of outside contractors maximizing revenues while ensuring set-up, pricing and following through meets hotel and corporate quality standards and customer satisfaction is achieved.
- Participate in community and professional organizations to maintain high visibility and promote sales.
- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.
Education: A degree from a four year college or equivalent experience required.
Experience: Experience required by position is from four to five years of employment in a related position with this company or other organization(s).
Skills and Abilities: Requires advanced knowledge of principles and practices within the catering sales, F&B and hospitality professions. This includes experiential knowledge required for management of people, complex problems, efficient sales activities, food and beverage management, etc.
Requires investigating and analyzing current activities or information and indicating logical conclusions and recommendations.
Ability to make decisions guided by established policies and procedures.
Must possess highly developed communication skills to frequently negotiate, convince, sell and influence the managerial personnel, hotel guest(s) and/or corporate clients.
Hours Required: Days and times may vary based on need.
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