Job description
If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits.
- Serve as liaison between our field service technicians and customers nationwide.
- Distribute jobs to field service technicians.
- Manage the workload of service technicians, nationally or in a multi-state region.
- Interact with customers to keep them informed of the arrival status of their assigned service technician.
- Relay necessary job details and other information to the service technician.
- Resolve any customer service concerns.
- Ability to multi-task
- Bilingual skills are a plus
- AS400 knowledge is preferred
- Excellent customer service skills
- A working knowledge of Microsoft Word and Excel programs
- Self-starter who is organized and thorough with attention to detail and thrives in our fast-paced work environment
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That’s why we are proud of our extensive employee benefit package including:
- Medical insurance with a Prescription Drug Card
- Accident and Critical Illness Insurance
- Dental Insurance
- Vision Insurance
- Paid Vacation
- Paid Training
- Life Insurance
- Matching 401K Retirement Savings Plan
- Tuition Reimbursement
- Profit Sharing
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