Job description
DISPATCHER-(1YEAR DISPATCHING EXPERIENCE REQUIRED)
JOB SUMMARY
Join our TEAM! Brundage-Bone Concrete Pumping, Capital Pumping LP and Eco-Pan, Inc. (also known as Concrete Pumping Holdings – the holdings company NASDAQ: BBCP) has an immediate opening for a full-time Dispatcher based in our Austin, TX. location. Reporting to the Lead Dispatcher, this position will work Monday – Friday 1:00PM-10:00PM with the possibility of extended hours as business needs dictate. A prompt a reliable member is a must.
This position is responsible for the scheduling and dispatching concrete pumps, operators, work crews, equipment, or service vehicles to appropriate locations according to customer requests, specifications, or needs while applying cost efficiencies, safety, and regulatory requirements. This position requires a high degree of multi-tasking as there are multiple phone lines and high call volumes throughout the day while organizing inquiries for different company location. Applicants must be comfortable in these environments while demonstrating strong computer/technical skills to facilitate orders/changes/communications etc.
ESSENTIAL JOB DUTIES
- Relay work orders, messages, and information to or from customers, suppliers, operators, work crews, and supervisors.
- Confer with customers and supervisors in order to address questions, problems, and requests for service or equipment.
- Determine types or amounts of equipment, vehicles, materials, or personnel required according to work orders or specifications.
- Research map/location information via the internet and other means to appropriate direct employees to job sites.
- Maintain company’s standard for Federal DOT requirements for all DOT licensed drivers, including Hours of Service, medical card and driver’s licenses.
- Monitor personnel and/or equipment locations and utilization in order to coordinate service and schedules.
- Manage all COD accounts to ensure payment is received by the company on or before the scheduled work order.
- Receive and prepare work orders.
- Prepare, maintain, and communicate daily work schedules.
- Prepare maps and distribute to operators.
- Record and maintain files and records of customer requests, work or services performed, changes, expenses, inventory and other dispatch information.
- Job duties may include accounts payable, accounts receivable, and collection activities. Collect, process and post incoming checks, process lien waivers and Certificates of Insurance.
REQUIRED EXPERIENCE AND SKILLS
- Bilingual Spanish/English speaking strongly preferred.
- Exceptional written and verbal communication skills. Excellent relationship management skills. Outstanding phone etiquette.
- Ability to manage under pressure demonstrating exceptional multi-tasking skills and competing priorities. Outstanding time management skills.
- Highly organized with the ability to follow through in a fast-paced environment.
WORKING CONDITIONS AND PHYSICAL DEMANDS
- Works in an indoor office relatively free from environmental conditions or hazards
- Use of office equipment and computers
- Must be able to verbally communicate to others.
- Must be able to meet requirements for hearing and seeing.
- Must be able to sit for long periods of time.
- Must be able to work overtime and weekends when necessary.
- MUST HAVE AT LEAST ONE YEAR OF DISPATCHING EXPERIENCE TO BE CONSIDERED
START YOUR CARRER TODAY HERE YOU MAKE THE DIFFERENCE! APPLY NOW FOR INTERVIEW!!!
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Bonus pay
Experience:
- Dispatching: 1 year (Required)
- Transportation planning: 1 year (Required)
Work Location: In person
offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.