Job description

Summary:

Our New River Tire Recycling team is in search of a smart and energetic individual to join us as a Dispatcher. You will be primarily responsible for scheduling shipment deliveries and pickups. In addition to scheduling, you should also be able to make note of any special shipment handling requests.

As a Dispatcher, you should also be able to generate and verify freight weights for invoicing. Moreover, you should also be able to maintain and update Driver logs and ensure that they comply with the transportation regulations. You should also be able to schedule and monitor truck and trailer repairs.

To be able to perform in this job role, you should demonstrate excellent interpersonal skills and email etiquette. In addition to this, you should be able to address customer and driver questions and complaints. You should also be able to prioritize tasks and handle stressful situations.

If you can perform well under pressure and provide excellent customer service, then we would love to have you on our team. We are a growing business that is looking for talented employees.

Shift: 7am-3:30pm, Monday-Friday (with occasional overtime)

Location: 312 East 52 Bypass, Pilot Mountain, NC

Dispatcher Salary Range: Starting at $15.00/hour and up, based on experience

Essential Duties and Responsibilities:

• Contacting drivers and scheduling shipment pickups as efficiently as possible
• Communicating with customers and making note of any shipment handling requests
• Coordinating with internal production team for 3rd party deliveries
• Ensuring that the pickups and drop-offs are done as per the allocated timeline and preferred route
• Making a note of any route change requests
• Generating and verifying Bill of Ladings and Packing Slips
• Checking the Truck Driver’s compliance with the transportation rules and regulations
• Maintaining and updating Drivers logs
• Scheduling, monitoring and logging of truck repairs/costs and maintenance
• Greet visitors in the front lobby and be the gatekeeper for the electronic front gate
• General office clerical duties such as ordering supplies, answering phones, filing, maintaining cleanliness of the office area, mail dispensing, etc.

Requirements:

• High school diploma or GED
• 3 years of related work experience
• Basic Microsoft Office (Word and Excel) or Google Docs and Sheets with the ability to type a minimum of 45 words per minute
• Proven work experience strongly preferred as a Truck Dispatcher, Transport Administrator, or a similar role in the Logistics department
• Familiarity with transportation management
• Knowledge of the transportation regulations and requirements preferred
• Good time management and organizational skills
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to handle stressful situations and work under pressure
• Ability to multitask and prioritize tasks
• Highly motivated and detail-oriented individual
• Dependable with Good leadership skills
• Ability to provide excellent customer service

Offers:

• Medical, dental, vision, prescription insurance offered after 90 days
• PTO hours (2 weeks after a year)
• Paid Holidays
• Quarterly Bonus Opportunity (after a year)

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Pilot Mountain, NC 27041: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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