Job description

E-Commerce Data Specialist

Job Responsibilities:

• Receive orders from customers through email, EDI, Vendor Dashboard
• Daily Order Manage System (OMS) Operations: Import order into OMS system, review and follow up orders with errors, and returns.
• Manage inventory; (Purchase, Sale, Inventory) PSI Management, keep safe inventory levels. Update inventory quantity to all channels.
• Follow up the shipping progress and ensure the customer receives the order.
• Troubleshoot and problem solve for ongoing operational needs as they arise, including product alignment, product availability, product data integrity, etc.
• Partner with Web Production and Product Teams to trouble shoot site/file issues. Ensure the entire web process exceeds expectations from how the brand is perceived to product availability, quality, and order processing timeliness.
• Manage and monitor Online Marketplace listings on all channels, such as like Amazon, Overstock, Homedepot.com, lowes.com etc.
• Identify, escalate, and resolve order management issues. Document, communicate, and recommend changes for SOP and data management business rules.
• Support sales, service, and marketing related activities as needed.
• Keeping up to date with all channels selling policies, best practices and ensuring compliance.
• Other duties as may arise from time to time, or as may be assigned to Employee.

Job Requirements:

• Bachelor of E-Commerce, Marketing or other related majors preferred.
• 1-3 years’ experience of multiple eCommerce channels required.
• Proven work experience within Ecommerce or Digital Marketing preferred.
• 2+ Years of Amazon account management or directly related Amazon experience preferred.
• Outstanding Communication, Interpersonal skills and writing skills.
• Team player with great passion for learning and desire to go above and beyond in a fast-growing business.
• Experience with Office (word, Excel, PPT, and etc.) and Google Sheet required.

Why You Might Like Working Here

• You love autonomy and the accountability for results
• You like working for a company that believes in the aspiration to do it forever better and to be forever better
• You are looking for personal growth within the company
• You like working for a company that takes work-life balance seriously
• A competitive compensation package
• Health, Dental and Vision insurance provided
• Employee discounts on FOTILE Kitchen appliances
• 401k with company match
• Engaging Employee Activities

Working Conditions

FOTILE America takes work-life balance seriously! The team maintains a safe and friendly work environment with strict epidemic prevention measures, easy-going colleagues, and free snacks.

Why You Might Like Working Here

• You love autonomy and the accountability for results
• You like working for a company that believes in the aspiration to do it forever better and to be forever better
• You are looking for personal growth within the company
• You like working for a company that takes work-life balance seriously
• Competitive compensation packages
• Health, Dental and Vision insurance provided
• Employee discounts on FOTILE Kitchen appliances
• 401k with company match
• Engaging Employee Activities

About FOTILE

A BREATH OF FRESH ENGINEERING

FOTILE is a high-end manufacturer of kitchen appliances built for wellness.

Relentless innovation

Innovation is the core foundation at FOTILE. Bearing the relentless spirit of always innovating and revolutionizing, FOTILE owns one of the largest State of the Art R&D Centers out of any appliance company and research institutes in Germany, China, and Japan. As of August 2022, FOTILE has earned nearly 8200 patents with around 2100 of them being for invention, leading in the industry.

Engineered for wellness

Our hearts and minds are with health-conscious home chefs. We understand that preparing a meal has a lot more deeper meaning for them. It is a lifestyle that represents who they are, a state of wellness they pursue for themselves and their loved ones. FOTILE keeps families safe, protected and healthy in the kitchen so that they can enjoy a peace of mind and be assured that their families are in good hands.

FOTILE CAPABILITIES

As the choice of kitchen appliances for more than 30 million families from over 30 countries, FOTILE has been dedicated to improving family’s kitchens for more than 20 years and has been an Asia 500 company for 7 consecutive years, ran king first in the kitchen appliance industry.

FOTILE has a complete line of Kitchen Appliances including Range Hoods, Cooktops, Steam Ovens, Convection Ovens, and unique In-Sink Dishwashers.

FOTILE is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Parsippany, NJ 07054: Reliably commute or planning to relocate before starting work (Required)

Experience:

• E-commerce: 1 year (Preferred)
• Amazon account management: 2 years (Preferred)

Work Location: In person

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