Job description

The Impact You Can Make

Calling all dedicated administrative healthcare professionals!! The patient access team is looking to help you elevate your healthcare career at Glens Falls Hospital! Come join our team of compliance experts as the Educator for Patient Registration! This is a unique leadership and teaching opportunity that can further develop your skills in compliance and system training across the Revenue Cycle in healthcare. If you are an experienced administrative professional with a knowledge of healthcare billing, a working insurance, and Health Information Management (HIM), this opportunity is for you!

Team Impact

In this position, you will be an important member of the quality team. This team plays a crucial operational role within the organization by identifying data errors through generating reports, running manual audits, tracking/trending data, developing of action plans, and initiation of educational needs for various Revenue Cycle Departments. These departments include that of Patient Access, Health Information Management (HIM), and Patient Financial Services.

The Quality team provides a detailed and consistent feedback to personnel regarding individual performance (explanation of errors) as well as provides further education and/or educational tools to colleagues as necessary in collaboration with department Managers for appropriate area/staff accountability. As the Patient Registration Educator, you will play a vital role in the performance management/training of new hires for patient registration. Some highlights about this opportunity include:

• Full time role with 8:00 AM – 4:00 PM schedule
• Great opportunity for advancement for those with a background in patient registration
• Great leadership opportunity to showcase your skills, and apply them to teaching newer colleagues
• Opportunity to make a broad reaching impact across multiple stakeholder/departments within the organization

The Glens Falls Hospital Impact

Mission

Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.

How You Will Fulfill Your Potential

Responsibilities

• Provide communication to Patient Access management regarding registration accuracy for the correction of Pre-Billing Errors, Pre-Certification, and identification of insurance issues as they arise
• Participate in the analysis of denials and provide appropriate feedback, education and training to HIM, and various departments throughout the hospital and/or clinics Provide patient focused care and service within a dynamic, supportive environment
• Report collected data from productivity statistics and accuracy feedback regarding individual colleague performance to Patient Financial Services.

Qualifications/Experience

Education/Accredited Programs

• High school diploma/GED equivalent required
• Successful completion of an AAS in health administration, business, finance, or related field preferred

Experience/Abilities

• Three years of Revenue Cycle experience required
• Knowledge of insurance, coding, billing required
• Knowledge of standard health care reporting measures required

Communities We Serve

Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George. Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital!

All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Hospital
• Magnet hospital

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

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