Job description
Location: Varies between Stultz Building on Main Campus and satellite locations in downtown Charlottesville (Jefferson School City Center and IX Park); locations are served by public transit
PVCC seeks a part time hourly Enrollment Services Assistant for the Division of Workforce Services to provide customer service for current and prospective students. Duties include answering telephones, responding to emails, explaining program requirements, assisting students with registration and interacting with students, faculty, employers, the public, and other divisions within the college. Preparing classrooms and labs for instruction, assisting with marketing, reports and other projects as assigned. This position has high interaction with the public and other offices within the college.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
- Strong oral and written communication skills.
- Effective collaborative problem-solving skills.
- Knowledge of community college programs.
- Demonstrated commitment to community college philosophy.
- Demonstrated ability to work effectively both independently as well as part of a team.
- Strong interpersonal skills to help engage, provide support to, and motivate students and staff.
- Excellent customer service skills to include the ability to effectively follow up and follow through.
- Detail-oriented with strong Internet usage skills and proficient in use in knowledge and use of Microsoft Office
- Strong organizational skills with the ability to multitask, prioritize, and successfully meet guidelines and manage multiple projects
- High school diploma or equivalent
- Fluency in English
- Associate degree or equivalent experience preferred.
- Experience with Augusoft Lumens and/or PeopleSoft
- Knowledge of workforce training programs
- Experience in higher education office setting
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
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