The Ref Data Management Intermediate Associate Analyst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Responsible for opening and maintaining customer sub-accounts or product pricing setups, and actively ensuring that customer details across a variety of systems remain up to date.
• Liaises with other operational teams globally to ensure that a globally consistent model is followed with respect to this critical reference data.
• Ensures that statutory and regulatory obligations are met when new relationships with clients product/pricing sets are established.
• Verifies of all details of the client/product from a regulatory and control perspective for Institutional Client Accounts.
• Serves as escalation point for issues and complex processing.
• Involved in key projects for unit.
• Delivers project work daily and escalation management, routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years relevant experience
• Consistently demonstrates clear and concise written and verbal communication skills
• Proficient in Microsoft Office with an emphasis on MS Excel
• Self-motivated and detail oriented

Education:

• Bachelor’s/University degree or equivalent experience

This role will focus on the evolving data quality control framework for Reference Data Creation and Maintenance in core applications.

Additional responsibilities may include but are not limited to:

• Monitoring of processing queue/ticketing tool for critical data element modifications in system
• Management of critical quality and control reports
• Producing processing metrics
• Exception tracking and resolution
• Coordinating procedure maintenance globally
• Maintenance of comprehensive system inventory
• User Acceptance Testing for key strategic initiatives
• Collection of deliverables for Monthly Control Assessments

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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