Job Description:

A Food Runner, or Server Assistant, is responsible for supporting wait staff in carrying beverages and meal items to designated tables. Their duties include communicating with Waiters to determine their needs, carrying food items from the expediting counter to the right table and helping with cleanup duties after the conclusion of service.

$13 per hour plus tips.

Duties and Responsibilities:

The responsibilities and duties of a Food Runner center around their ability to deliver food correctly to the customers who ordered it. That may seem simple, but there’s actually quite a bit more involved in being a Food Runner including these major duties and responsibilities:

• Deliver food orders to customers quickly and accurately
• Uphold sanitation and food safety principles
• Bus tables by removing dirty dishes and trash
• Check in with customers to ensure their experience is satisfactory
• Relay reports of customer satisfaction to the management and relevant parties
• Ensure patrons have all the appropriate tableware they need to properly enjoy their food
• Assist setting up tables before service with appropriate utensils, napkins and decorations
• Handle various impromptu requests from customers

Skills and Qualifications:

Being an effective Food Runner requires a specific set of skills and qualifications and may be slightly different from restaurant to restaurant. If you want to make sure candidates responding to your job description have the prerequisites required for the job, make sure they feature these necessary skills:

• A Food Runner must be able to multitask in order to ensure customers get their orders promptly
• Food Runners will have to possess a high degree of organizational skills to easily locate tables and bar patrons to fulfill everyone’s orders
• A Food Runner needs excellent communication skills to ensure they meet customers’ requests. Not only does the Food Runner have to listen to learn where the food needs to go, but they also have to communicate with the customers whether it’s checking on their satisfaction or taking an impromptu request.
• Food Runners spend most of their shift standing, so they need to be able to remain on their feet for several hours straight. Additionally, they should be able to carry about 35 pounds easily.

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