Functions as a Business Consultant for assigned franchisees with responsibility for driving the franchisees' business in the areas of sales, profitability, and organizational growth through focusing on guest experience through systems implementation and operational compliance, with team and facilities that uphold brand standards. Simply put, Business Consultants will assist their franchisees in growing the Dunkin' Brand.

RESPONSIBILITIES

Drive operations performance for every Franchise restaurant by providing support and operational expertise.

• Minimum full day with each franchise organization every quarter.
• Follow-up on outstanding issues with Franchisee. Consult for operations improvement in underperforming and failing restaurants. Assess improvement in underperforming Restaurants and failing restaurants.

Conduct a Business Plan, using the approved standard template, annually with assigned franchisees and their operators.

• Align on goals and commitments that will drive the business in sales and profitability.
• Conduct mid-year follow up follow up of the Business Plan with the franchisee and key Team.
• Involve supporting departments as needed to provide input and consultation.

Drive Franchisee restaurant growth and revitalization.

• Assist franchisees in understanding the processes for remodeling and building new restaurants.
• Work closely with the construction team and the franchisee to ensure all projects stay on schedule.
• Follow up to ensure that completed facilities meet required operational specifications.
• Support Franchisee during all remodels and new store openings.
• Actively participate in marketing initiatives and calendar.
• Provide relevant data on DMA operational performance, updates on operations initiatives and new product rollouts.
• Provide support to all LTO’s, product tests, and other marketing initiatives.

Assist Franchisee regarding competence with Jimmy John's training programs that impact the restaurant performance.

• Drive and support LMS implementation.
• Work in conjunction with Training Team to identify Training stores and managers across the country.
• Timely completion of all administrative functions and requirements of the position.
• Ensure the effective use of G&A expenses and expenditures are within AOP guidelines.
• Other duties as observed necessary or assigned

EDUCATION AND EXPERIENCE

• 4 Year/Bachelor’s Degree in Business or related field preferred
• Required Minimum 7 years in progressive supervisory franchise management or District level multi-units operations

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Ability to work independently with minimal supervision
• Ability to work in a fast paced environment
• Professional business acumen
• Must be able to build credibility and trusting relationships
• Strong understanding of relevant business software and supporting hardware
• Good oral, written, and interpersonal skills
• Strong organizational and planning skills
• Analytical and problem solving skills
• Ability to influence and persuade
• Sound business judgment and decision making skills

TRAVEL

• Must be willing to travel

From chefs who create exciting new flavors to crew members who know exactly how you want your drink – we strive to keep our guests at their best here at Dunkin’. That’s what American runs on. Come run with us!

Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s and SONIC Drive-In restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.