Job description

Manage all aspects of the front office, for example guest registration, bell services, business center, telephone services, concierge services, and guest reservations to deliver a guest experience that is unique and brings the brand to life.

**ONLY considering candidates with OPERA experience**

At Holiday Inn we want people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

• Oversee night audit function and preparation of daily financial reports.
• Develop plans to increase occupancy and ADR through walk-ins and upselling at the front desk.
• Oversee accounts receivable ensuring timeliness of payments and escalation of past due amounts
• Perform other duties as assigned. May also serve as manager on duty.

This job is the top Front Office job at a full-service hotel, or limited service hotel. Typically supervises front desk agents, reservations, PBX, etc. May oversee subordinate supervisors.

Qualifications and requirements

Job Types: Full-time, Part-time

Pay: $12.00 - $13.50 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hospitality: 1 year (Required)

Work Location: One location

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