Front Desk Agent- OVERNIGHT
Job description
We are seeking a part-time Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. This job is Seasonal Part time May thru October. It may require working days, nights, weekends, and holidays.
Responsibilities:
- Register and assign rooms to guests
- Confirm phone and online reservations
- Respond to guest needs, requests, and complaints
- Collect payment from departing guests
- Keep records of occupied rooms and guests
- Communicate pertinent guest information to designated departments
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Job Type: Part time Seasonal
Job Types: Full-time, Part-time
Pay: $17.00 per hour
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Overnight shift
- Weekend availability
Ability to commute/relocate:
- Lake George, NY 12845: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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