Front Desk Assistant /Asistente de recepción.-Edgewater Lodge

Full Time
Long Key, FL 33001
Posted
Job description

Front Desk Attendant Wanted!

We are a busy hotel looking for a reliable and friendly front desk attendant to join our team. As a front desk attendant, you will be the face of our hotel, welcoming guests and assisting with their needs.

Responsibilities:

  • Greet guests in a friendly and professional manner
  • Check guests in and out of the hotel
  • Answer phone calls and respond to emails
  • Assist guests with any requests or questions they may have
  • Manage reservations and ensure accuracy of booking information
  • Handle cash and credit card transactions
  • Maintain a clean and organized front desk area
  • Perform other duties as assigned

Qualifications:

  • High school diploma or equivalent required
  • Prior experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Strong attention to detail and problem-solving skills
  • Basic computer skills, including knowledge of Microsoft Office and reservation software

To apply, please submit your resume.

We look forward to hearing from you!

¡Se busca Recepcionista de Hotel!

Somos un hotel ocupado en busca de un recepcionista amigable y confiable para unirse a nuestro equipo. Como recepcionista, será la cara de nuestro hotel, dando la bienvenida a los huéspedes y ayudándoles con sus necesidades.

Responsabilidades:

Saludar a los huéspedes de manera amistosa y profesional

Realizar el check-in y check-out de los huéspedes del hotel

Responder llamadas telefónicas y correos electrónicos

Asistir a los huéspedes con cualquier solicitud o pregunta que puedan tener

Administrar reservas y garantizar la precisión de la información de reserva

Manejar transacciones de efectivo y tarjeta de crédito

Mantener el área de recepción limpia y organizada

Realizar otras tareas asignadas

Calificaciones:

Diploma de escuela secundaria o equivalente requerido

Experiencia previa en servicio al cliente o hospitalidad preferida

Excelentes habilidades de comunicación e interpersonales

Capacidad para realizar múltiples tareas y trabajar en un ambiente acelerado

Fuerte atención al detalle y habilidades para resolver problemas

Habilidades básicas de computación, incluyendo conocimientos de Microsoft Office y software de reserva

Para aplicar, por favor envíe su currículum.

¡Esperamos tener noticias suyas pronto!

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Schedule:

  • 8 hour shift
  • Weekend availability

Ability to commute/relocate:

  • Long Key, FL 33001: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service (Preferred)

Work Location: In person

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