Front Office Assistant

Full Time
Orlando, FL 32806
Posted
Job description
Position Summary:
With more than 30 years of clinical experience, our board-certified physicians specialize in the team approach to patient care, involving interdisciplinary groups of physicians, nurses, therapists, technicians as well as family members in the comprehensive rehabilitation of each patient. Our compassionate, skilled teams of rehabilitation clinicians work together to help restore function and improve your overall quality of life. An estimated 43 million Americans are afflicted by some form of disability, either congenital or acquired. At the Orlando Health Medical Group Physical Medicine and Rehabilitation, we are committed to using all medical and technological advances available to help our patients achieve their highest potential at leading independent and productive lives.

Position Summary
The Front Office Assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Orlando Health Medical Group Urology Department

****Located in Orlando Florida****
Responsibilities:
Essential Functions
  • Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.
  • Obtains accurate and complete patient demographic and insurance information.
  • Processes all requests for medical records according to Orlando Health and department specific policies and procedures.
  • Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.
  • Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.
  • Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.
  • Interacts with patients and families in a professional manner.
  • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions
  • Participates in Quality Assurance/Quality Indicator activities as assigned.
  • Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies.
  • Practices the efficient use of supplies.
  • Assists billing service as requested.
Qualifications:
Education/Training
  • High School graduate or equivalent.
Licensure/Certification
  • None.
Experience
  • Six (6) months experience in a clerical office, or general business, and/or customer service setting

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.

Intrested in this job?

Related Jobs

All Related Listed jobs