Job description

Fantastic opportunity to join a rapidly growing pediatric dental office in Dublin, Ohio. We are looking for a reliable, friendly, energetic, motivated, and customer service driven individual for the role of front office associate, in a pediatric dental office. They will be communicating with parents and children and must have great communication skills and a love for children. They will undertake administrative and front office tasks, ensuring the rest of the staff has adequate support to work efficiently. The tasks of the front office associate will include greeting patients, scheduling, answering phones, presenting treatment plans and financials, explaining insurance benefits, discussing surgery treatment plans and paperwork, organizing the dentist's surgery schedule, accounts receivable, and other administrative duties as assigned. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy. The ideal candidate will be willing to step in where and when they are needed. They will be willing to cross-train and help with bringing patients back and sterilization. The front office associate ensures smooth running of our company’s office and contributes in driving sustainable growth through teamwork.

Responsibilities

• Managing all checkout desk duties
• Scheduling (In-office and Surgery)
• Reviewing Treatment plans and taking payments
• Explaining insurance benefits

• Managing phone calls and correspondence (e-mail, letters, packages etc.)
• Answering phone
• Front Desk/Receptionist Duties
• Verifying insurance and benefits
• Checking claims and sending pre-authorizations
• Updating patient charts and creating surgery charts
• Submit timely reports and prepare presentations/proposals as assigned
• Front desk duties such as greeting patients and answering phones
• Assist colleagues whenever necessary (bringing patients back, sterilization etc...)

Skills

• Proven experience as a checkout administrator and/or surgery coordinator in a dental office, front desk receptionist or relevant role
• Outstanding communication and interpersonal abilities
• Excellent organizational and leadership skills
• Familiarity with basic accounting principles
• Knowledge of Word and Excel.
• Knowledge and experience with Open Dental Software would be a bonus
• Knowledge in pediatric dentistry would be preferred
• Qualifications in secretarial studies will be an advantage'

'Work Remotely No

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Dublin, OH 43016: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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