Home Health Off Hours Intake Coordinator Part Time Remote
Job description
Position Overview
The Intake Coordinator Part Time is responsible for the evaluation and coordination of new patient referrals, working in collaboration with Branch Leadership, Liaisons, referral sources, discharge planners, patients/families, and location staff to ensure a seamless transition to agency services.
Hours: Part Time work to cover 2-3 days a week
- Monday - Friday hours 5pm - 9pm
- Saturday - Sunday hours 8am - 9pm
** open to working with candidates on alternating schedules **
- Responsible for new referral coordination: receiving and coordinating all patient referrals, evaluating the needs from information received, and initial verification of Medicaid coverage while interacting with a multi-disciplinary team.
- Maintains a close and highly responsive relationship to the day-to-day activities of the supervisor and the staff.
- Works independently receiving a minimum of detailed supervision and guidance. Performs varied clerical and secretarial duties.
- Greets intake callers with a clear professional voice obtaining as much information as possible to assure accuracy in service coordination.
- Responds to callers’ inquiries and communicates accurate and complete information.
- Provides administrative staff with information as requested. Reviews documentation sent by referral source.
- Investigates and takes appropriate actions on client/consumer complaints.
- Assures agency intake processes meet applicable local, state or federal licensing/regulatory requirements in addition to agency policy and procedures.
- Coordinates with agency Team Coordinator to ensuring appropriate staffing coverage for new referrals.
- Oasis and ICD-10 knowledge preferred
- One-year home health / rehabilitation experience preferred
- Strong assessment and organizational skills
- Ability to multi-task under time constraints
HHH
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
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