Hotel Front Desk Clerk
Job description
$16 - $17.50 hourly
Responsibilities:- Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
- Handle customer complaints as necessary
- Bookkeeping: keep accurate records of all hotel guest account information
- Communicate with housekeeping to make sure guest rooms are ready
- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- Working knowledge of Microsoft Office and reservation management systems
- High school diploma, GED, or equivalent
- Comfortable taking telephone calls and mitigating stressful situations
- 1+ year of hotel industry experience or related job preferred
Welcome to La Quinta by Wyndham Eugene! We are located in the heart of Eugene, just a short walk from Autzen Stadium and Alton Baker Park. We offer a variety of benefits for joining our team including attendance bonuses, regular catered staff lunches, seasonal bonuses, Health benefits/matched 401k and a very flexible schedule! We have an excellent tiered training program, as well as atmosphere. Work days are 6-8 hours per day with the option of full-time AND part-time.
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