QUALIFICATIONS:

• You have experience working with employee benefits, leave administration, and records, and understand the impact of employee experience.
• You have worked with HCMS/HRIS systems in the past and can navigate them proficiently.
• You have advanced MS Excel skills and are excellent at using technology, such as MS Office, to improve the workflow.
• You have working knowledge of all pertinent federal and state regulations and filing and compliance requirements including ERISA, COBRA, ACA, FMLA, ADA, HIPAA, Worker’s Compensation, and DOL requirements.

KEY APPROACHES TO THE WORK:

• Strategic decision maker: You are an effective decision-maker who can look at information and figure out what to do with it, in both short-term and immediate situations and across the longer term, as well. You create plans to move from strategy to action and ensure goals are met and results are achieved.
• Effective communicator and culture steward: You use your excellent verbal and written communication skills to meet people where they are, understand their needs, and help make tricky situations feel less challenging. You do not shy away from difficult conversations and are comfortable holding yourself and others accountable as appropriate. You practice ethical communication in every interaction and model our workplace values and service standards.
• Relationship builder: You’re a trusted partner internally and externally and promote a strong work environment on your team and across the organization. You build meaningful relationships with employees at all levels and external partners and are respected by others.
• Equity and Inclusion Champion: You deeply value inclusion and actively contribute to a more equitable and inclusive organization. You are reflective and understand how your perspective is shaped and influenced by your identity. You accept responsibility for your own behavior and action in upholding an equitable and inclusive workplace.

PRIMARY AREAS OF RESPONSIBILITY / ESSENTIAL FUNCTIONS

• Leading Benefits Administration: You work with our brokers and TPAs for our leave, benefits, and retirement program administration and compliance, keeping employee experience and engagement at the forefront while considering improvements and changes. To do this you will:
• Serve as primary contact for plan vendors and third-party administrators.
• Manage day-to-day and routine operations of all PPRM benefits plans.
• Handle benefit inquiries and issues to ensure quick and thorough resolution.
• Prepare year end documents for 401k compliance testing and audit.
• Prepare, track, and analyze workforce data to ensure compliance with our benefits plans, ERISA, and the ACA.
• Stay current areas that affect your work such as market trends and regulatory compliance changes and communicate any needed policy and process adjustments.
• Develop and propose cost effective recommendations for improving our benefits programs to meet the needs of the agency’s population, while maintaining benefits legal and regulatory requirements.
• Assist in the design, implementation, and communication of education materials to attract and retain a talented workforce.

• Provide direct supervision and technical support for the HR Specialist responsible for data entry and filing. This includes hiring, training and development, performance review, timekeeping, recognition, and termination as necessary.
• Create systems and processes for tracking and filing required personnel document.
• Oversee accurate HR data entry into the HCMS to ensure employees’ paychecks have the correct benefits, PTO accruals, and salary so that employees have confidence in their paychecks.
• Manage the response to any system issues impacting employee benefits and records to ensure systemic problems are solved quickly.