Job description

We're looking to fill a hybrid position for a part time Operations Supervisor/Manager and Sales Consultant. Additional hours available as needed.

Company Overview

Veterans are highly encouraged to apply.

COMPANY MISSION: To live our four core values of Building Leaders; Always Branding; Listen to Fulfill and Delight; and Creating a Fun and Winning Team Environment. To always provide our brand promise of a stress-free moving or hauling experience, and always provide our clients with H.U.N.K.S. (which stands for Honest, Uniformed, Nice, Knowledgeable, Service).

Core Values:

Building Leaders, Listen, Fulfill and Delight, Always Branding, Create a Fun and Winning Team Environment.

Job Summary

• Operations Supervisor: We are seeking a driven individual that is motivated by client satisfaction and continued success. College Hunks Franchising is looking for a dynamic individual to fill our Manager on Duty role for dispatching crews and managing basic daily operational tasks. The ideal candidate will embody College Hunks Core Values and deliver world-class customer service and continue to build a strong company culture.
• Sales Consultant: The outside sales position at College HUNKS Hauling Junk and Moving® is responsible for completing estimates for our clients, following up with clients and leads, booking appointments, and networking with other businesses. Transportation is provided, as well as a laptop.

Ideal Candidate and Qualifications

• The ideal individual for this position would be one who is confident and able to lead a team by energizing and motivating. Someone who is strong both mentally and physically that can consistently address problems in a calm corrective manner and step into jobs to both oversee employees and preform work when necessary. Someone looking for a change in the typically 9-5 desk job that would enjoy a more active fast passed environment who can adapt to change in the day and multitask effectively. A punctual, reliable, detail-oriented individual who strives for providing a high degree of customer service.
• Bachelor’s Degree in business, management, or another related field is preferred but not required.
• A minimum of one year of business, management, sales, or other relevant experience is required. College HUNKS or moving industry experience is preferred.
• Demonstrate understanding and application of effective selling strategies and techniques
• Demonstrate the ability to consistently meeting and/or exceeding sales goals
• Strong team player who works productively with a wide range of people and personalities
• Excellent customer service skills (friendly, courteous, and helpful)
• Excellent oral and written comprehension and communication skills
• Understanding of and commitment to customer service and the College HUNKS core values
• Ability to analyze and solve problems effectively.
• Valid Driver’s license and clean driving record

Responsibilities

• Ensuring the day starts on time and crews are on the road ready and prepared for the day. Current staff includes approx. 20 employees and growing.
• Perform basic day-to-day management of moving and junk hauling operations, including put not limited to ensuring crews have correct supplies and paperwork for jobs, coordinating routes, tracking crew, rescheduling appointments, and ensuring jobs are billed accurately.
• 100% client amazement and loyalty
• Interacting with clients in a friendly and professional manner at all time.
• Creating a memorable experience and repeat business.
• Business operations safety and truck safety
• Establish value and price appropriately so the client understands the value they received for the price they were charged.
• Conduct client estimates for Moving and Junk Removal services as needed.
• Boost team member awareness of company mission and vision to be measured by achieving team member goals.
• Run franchise operations to ensure revenue and profitability targets are met.
• Work closely with Franchise Partner and office team members to implement and build new systems and processes.
• On occasion perform junk removal jobs and moving services as well as supervise a team of truck team members. Must be strong and in good physical condition.
• Attend periodic learning and training events.
• Provide professional and accurate move/service consultations.
• Follow up with the customer until they have scheduled our services.
• Recommend alternate services and/or products based on cost, availability or customer specifications.
• Assist in the achievement of financial goals and objectives by continually increasing sales and minimizing expenses.
• Collaborate with Franchise Partner and office team members to increase residential and commercial move revenue and develop strategic relationships with potential and existing customers.
• Maintain a thorough understanding of all company products, services, pricing, and promotions in order to communicate the benefits and value of College HUNKS Hauling Junk and Moving, and effectively oppose any customer objections.

Preferred Experience:

• 2 years experience managing junk or moving company operating location OR operations management
• 1 year sales experience

E.O.E. - Benefits include a competitive starting hourly rate, sales commissions, tips, opportunity for growth and advancement in a quickly growing franchise, and the opportunity to work in a Fun, Enthusiastic Team environment!

If this sounds like you, we want to hear from you!

Job Types: Full-time, Part-time, Temporary

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Professional development assistance
• Referral program
• Retirement plan

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Night shift
• On call
• Weekend availability

Supplemental pay types:

• Commission pay
• Tips

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 1 year (Preferred)
• Sales: 1 year (Preferred)

Work Location: In person

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