Job description

Inbound Call Center Agent

This is an opportunity to work with a reputable company that invests back into its employees through skill-building and promotions. We are looking for an individual who is professional and confident in handling escalated customer issues with the ability to relay information in a tactful manner. Those who are interested and have experience working in a stable office position are strongly encouraged to submit a resume. Apply today to boost your career knowledge and improve communication skills in a company known for its internal promotions and work-life balance!

Inbound Call Center Agent Benefits:

• Temp-to-Hire
• $17.50 - $19.00 per hour
• Stable 40 hours/week
• Receive regular performance feedback
• On-the-job training and certification
• Medical, Dental, Vision, and Life Insurance
• Paid Holidays

Inbound Call Center Agent Responsibilities:

• Complete paid training
• Earn a certification
• Respond to caller inquiries regarding PA driver policies and regulations
• Verify information, convey instructions, and enter detail-oriented data

Inbound Call Center Agent Qualifications:

• High School Diploma or equivalent
• At least one year of Call Center experience preferred
• At least one year of Customer Service experience required
• Data Entry proficiency
• Typing abilities
• Familiarity and proficiency with computer usage
• Must be able to pass a background screening
• Availability to work 40 hours/week Monday-Friday
• Mandatory attendance first 30 days (no exceptions)
• Ideally within 25 miles of Harrisburg, PA 17112

Submit your application now and join our team!

Job Type: Full-time

Pay: $17.50 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Ability to commute/relocate:

• Harrisburg, PA 17112: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• This position is fully on-site and requires candidates to be within a 25-mile radius to Harrisburg, PA 17112. Are you still interested?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)
• Call center: 1 year (Preferred)

Work Location: In person

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