Indirect Business Development Officer
Full Time
Springfield, MA 01103
Posted
Job description
Overview:
Physical Requirements:
At Community Bank System, Inc. (CBSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 230 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer wealth management, investment management, insurance and risk management, and benefit plan administration.
Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day.
To ensure our people can enjoy long and successful careers here at CBSI, we offer competitive compensation, good benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.
Responsibilities:
Essential Responsibilities:
- Establish new dealerships – serves as the primary developer of new indirect business for an assigned/designated territory through frequent sales calls on automobile, RV, marine, & recreational dealerships.
- Maintains appropriate records and reports in order to evaluate individual dealer relationships
- In conjunction with the Director of Consumer Loans/Sr. Indirect Loan Representative, this position is responsible for relevant indirect programs:
- Develops new programs to be marketed to new and existing dealerships, i.e. Flat Fee program, Dealer Reserve adjustments, lease programs, dealership promotional events, etc.
- Personally presents and communicates/educates these programs to dealers
- Leads program implementation by creating sales fliers, distribution of marketing materials/gifts, and tracks dealership performance and penetration levels
- Works as the Lending/Sales Function liaison between Indirect Operations staff, Loan Operations and internal buyers
- Jointly establishes annual quantitative customer service and sales objectives with the Consumer Loans/Sr. Indirect Loan Rep. This activity is to be integrated with the department’s annual operating plan
- Will, from time to time, investigate and resolve dealer inadequacies in an effort to protect the bank’s assets
- Provides quality service to customers, whether internal or external
- Actively cross-sells other bank loan and deposit products
- Will gain entry level lending authority to purchase credits in a timely, effective manner and communicates the credit decisions (approvals, conditions, declines) to dealers in a professional manner
- Complies with established operating policies and procedures in order to maintain adequate controls and to support the bank’s adherence to outside regulatory agencies
- Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all job-specific requirements in a timely fashion
Ancillary Duties:
As an integral member of the Indirect Lending Department, this position is responsible to provide assistance wherever necessary to help the Department and the Bank in achieving their goals.
- Performs floor plan checks as necessary
- Performs other related duties as assigned or directed
Education, Training and Requirements:
- Associates Degree, B.S. or B.A. degree in a related field of study preferred
- History of specialized training in sales and/or marketing
- Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
Skills:
- Strong sales and interpersonal skills
- Thorough knowledge of the features and benefits of all bank indirect loan products and services
- Proficient reading, writing, grammar and mathematics skills
- Proficient interpersonal relations and communicative skills
- General knowledge of current lending regulations
- Moderate computer skills
- Working knowledge of bank operating services
- Valid driver’s license
- Must be able to consistently demonstrate the Company’s core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
Experience:
- Minimum of two (2) years experience in a related lending, dealer services field or equivalent education normally required.
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.