Job description

Information Technology Technician/Engineer
Hourly or Salary Position

PDS is the technology support company of choice in our service area. Our employees provide quality solutions for our clients so they can focus on their business. We pride ourselves on a great work environment, with an emphasis on teamwork and a focus on providing great customer service. We create continuous learning opportunities for our employees and strive to be the best at what we do. If you are intelligent, experienced, take pride in your work, are innovative, and a continual learner, then we would like to speak with you.

We desire team members who are detail focused, have positive and outgoing attitudes, are well spoken and organized, are dependable and flexible, and are great communicators who take analytical approaches to technical solutions.

Areas of Expertise Preferred:

1. Windows desktop and laptop support – Windows 10 and earlier
2. Windows Server support, configuration, and administration – Server 2019 and earlier
3. Network support and configuration (firewall, switch, router, access point, Internet access)
4. Microsoft Office 365 Cloud Services and Applications desired (SharePoint, Exchange, Outlook, etc.)
5. Mac desktop and laptop experience desired
6. Mobile device experience and mobile device management tools desired

Position Standards:
1. Experience supporting business level technology solutions preferred
2. Relevant and current technology certifications preferred
3. Valid driver’s license, proof of insurance, and clean driving record required
4. Background check and drug screen required upon request

Position Information:
Salary is negotiable, according to individual qualifications. This position is a non‐except hourly or exempt salary position based on experience and individual. Current federal law requires identification and eligibility verification prior to employment. Only US citizens authorized to work in the United States may be employed. Position is based in Morristown, TN.

Position is not a remote position and will require on-site office hours. Position requires residence in the immediate area.

Benefits:
Paid vacation and personal time off, healthcare assistance, 401K retirement benefits, and paid holidays.

Job Type: Full-time

Pay: $40,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

Ability to commute/relocate:

• Morristown, TN 37814: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Microsoft 365 SharePoint: 1 year (Preferred)
• Server: 1 year (Required)
• Microsoft 365 Office Management: 1 year (Preferred)
• Windows/PC: 1 year (Required)

License/Certification:

• Driver's License (Required)
• Microsoft Certifications (Preferred)
• Other Technology Certifications (Preferred)

Work Location: In person

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