Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

The Power Tools & Lifting segment of Ingersoll Rand has an opening for an Inside Sales Representative. The team focuses on supporting multiple channel partners and end users in conjunction with our field sales team across the US.

Job Summary and Responsibilities:

• Proactively contact current and potential customers to assess customer needs.

• Prospecting by cold calling to identify, assess and communicate best sales approach for a wide variety of industries.

• Leveraging innovations, digital and technology applications within the business to drive results.

• Develop and complete request for quotes for orders as required.

• Follow up with customers and outside sales team to ensure timely follow-up and support.

• Share best practices within the Sales team and Inside Sales team.

• Connect with customers on service package offerings to drive services growth.

• Lead management qualification.

• Meet or exceed individual target identified to drive revenue growth.

• Apply knowledge of the business and marketplace to advance our organization's goals.

• Utilize all standard work tools/CRM for documentation and follow up.

• Prepare all sales and activity reports, presentations, and studies as needed.

• Update opportunities for sales and service or disposition customer.

• Maintain and update CRM data base with updated customers information and needs.

• Collaborate with Sales teams; coordinate hand off of complex quotes/issues to TSM/Account Manager.

• Ensure that all paperwork, purchase orders, rental agreements, etc. are maintained to respond to customer inquiries timely and ensure internal process requirements.

Key Competencies:

• Customer focus – build relationships and deliver customer centric solutions to meet expectations and maintain customer relationship

• Action oriented – take new opportunities and tough challenges with a sense of urgency, high sense of enthusiasm

• Drives Results – consistently achieving results even under tough circumstances

• Communicates effectively – develop and deliver communications that convey a clear understanding ofthe unique needs of different internal and external customers

• Persuades – uses compelling arguments to gain the support and commitment of others

• Interpersonal Savvy – builds rapport, relating openly and comfortably with diverse groups of people

• Being resilient – maintains a positive attitude despite setbacks and adversity when facing difficult situations.

• Situational Adaptability – adapt approach and demeanor in real time to match the shifting demands ofdifferent situations

Skills/Qualifications:

• Bachelor’s degree in business required from an accredited institution

• 2+ years’ experience in a sales and service environment required.

• Proficient in Microsoft Office computer applications required. Excellent interpersonal skills; telephone and written

• Ability to communicate in a technical matter

You should be proficient in:

• Retail Sales
• Customer Service