Job description
Sunlife Solar Solutions LLC. We deliver highest level Solar Installation Experience providing top-level quality - direct to our clients. We bring open book pricing and communication to the customers’ experience.
We are currently seeking a highly motivated and adaptable Inside Sales Representativeto join our rapidly growing team. We have an amazing web presence, recognizable brand, great reputation, and top-notch customer reviews due in part to great Call Center Representatives.
In this role, you will the first customer touch point, the beginning of the customer experience, and a representative of the Sunlife Solar Solutions. You will be responsible for receiving inbound calls and making outbound calls to and from customers regarding their needs.
Responsibilities:
- Handling inbound calls and making outbound calls.
- Engaging with prospective customers regarding their needs.
- Passionate about delivering a great customer experience.
- Making outbound calls from the internet generated leads.
- Providing a positive and informative customer experience.
- Use internal tools to document all customer touch points and communications.
- Ability to build rapport with customers.
- Contribute to the achievement of team goals and outcomes.
- Setting qualified appointments for our Closing Sales Representatives.
- Participate in regular training and development meetings as required.
- Represent the brand in line with our mission of delivering an amazing customer experience.
- Participate in administrative duties.
- Leason between partnership companies.
- Complete administrative duties that will further the team’s productivity.
Qualifications:
- 2+ years of Call Center, Customer Service, or other customer facing experience.
- Familiarity with Customer Relationship Management (CRM) software and best practices.
- Technologically proficient,
- Excellent listening and communication skills.
- Must possess a positive, can-do attitude.
- Proficient in Excel.
Benefits and Compensation:
- Performance Bonuses
- 100% Paid Training
- Flexible Schedules
This is a fantastic opportunity for all, focused, driven, and motivated professionals looking for an opportunity to develop with a growing organization. We take pride in investing in, training and developing our people. There are opportunities for career development within the Call Center
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to commute/relocate:
- Pompano Beach, FL 33069: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service or Inside Sales: 2 years (Preferred)
Work Location: One location
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