IT Solutions in North Liberty, IA is looking to hire a full-time IT Coordinator to work with our vendors and configure technology tools. Are you organized, detail-oriented, and efficient? Would you like to join an established company and advance your tech support career? If so, please read on!

This technology position earns a competitive salary of $40,000 to $70,000 per year. We provide exceptional benefits, including company-subsidized medical, dental, vision, life, a retirement plan with a company match, paid time off (PTO), tuition reimbursement, quarterly bonuses (paid as dollars or additional PTO), relocation assistance, professional development assistance, employee discounts, and flexible scheduling. We also offer time off most weeks during normal business hours to take care of personal things that need to be done during normal business hours.

Do you love working on computers but are not the person that wants to get too technical and program firewalls, managed switches, etc? Do you love to learn new computer software and figure out how to configure it to make things happen? Are you good at this? If this sounds like the right tech support opportunity for you, apply today!

IT SOLUTIONS: OUR STORY

We have been taking care of businesses and their technology needs since 1984. As a managed service provider (MSP), we don't sit around waiting for our clients to call for help with their networks or other technical support. We monitor their systems around the clock so that we can solve problems the moment they arise. In most cases, issues are fixed even before our clients know they have one. At IT Solutions, we are managed services done right.

Our smart and savvy employees are key to our success as a company. When they are together, the natural result is a friendly team environment and a positive workplace. To thank them for their dedication, we promote a healthy work-life balance and provide time off during regular business hours. Generous benefits, flexible scheduling, and professional development assistance are additional ways we show our employees how proud we are of our tight-knit team!

A DAY IN THE LIFE OF AN IT COORDINATOR

As an IT Coordinator, you provide technical support to small businesses that require our expertise. You troubleshoot software and hardware issues, install and configure software and hardware, and assist with network and server maintenance. Solving problems with a positive, solution-oriented attitude, you ensure that each request is handled in a timely and efficient manner. Always eager to improve, you collaborate with our team to develop new strategies and services that meet the evolving needs of our clients.

In addition to providing tech support for our clients, you coordinate with vendors who provide the equipment and software we use to serve our customers. You learn new software tools quickly, and you're confident training others and answering their questions. Your satisfaction comes from making your clients' lives easier and solving challenging IT issues!

QUALIFICATIONS FOR AN IT COORDINATOR

• Advanced computer competency
• Ability to master new software quickly
• Ability to train others
• Ability to configure software
• Ability to read extremely fine print

Technical writing and project management skills are preferred, but not required. The ability to build computer workstations and select compatible parts would be a plus! Do you have excellent customer service skills? Can you work efficiently both independently and as a part of a team? Do you multitask effectively? Can you follow complex instructions accurately? If yes, you might just be perfect for this tech support position!

WORK SCHEDULE FOR AN IT COORDINATOR

This full-time computer technology position typically works Monday through Friday from 8:00 AM to 5:00 PM with some time off during regular business hours most weeks.

ARE YOU READY TO JOIN OUR TECH SUPPORT TEAM?

If you feel that you would be right for this computer technology job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 52317