Judicial Assistant II - Traffic Clerk - Denver County Court
Full Time
Denver, CO
$23.48 - $35.22 an hour
Posted
Job description
About Our Job
Application Process: We encourage you to apply as soon as possible because this posting may close without notice.
The Denver County Court is seeking a Judicial Assistant II to join the team at the Traffic and Civil Division Clerk’s Office.
The shift for this position is Monday to Friday, 8:00 am to 5:00pm.
The DCC
The mission of Denver County Court is to administer justice fairly, efficiently and effectively; provide excellent customer service, and foster a positive environment where employees enjoy their work. The City and County of Denver’s third branch of government is comprised of 19 judges, 3 Full-Time magistrates, and nearly 300 staff members to serve your judicial needs for civil, small claims, protection order, criminal, municipal and traffic cases occurring within our great City. The Denver County Court proudly serves the community and continually seeks ways to provide greater access to citizens.
The Division
The combined Traffic and Civil Division is the highest volume division in Denver County Court- serving more than 100,000 customers a year. Our employees value teamwork, customer service, a positive work environment, collaboration, learning, process improvement, and problem-solving. We are committed to helping people, creating, and maintaining an accurate court record, and providing support services to the Judicial Officers.
The Job
As a Judicial Assistant II, you can expect to assist a diverse group of customers daily, while also completing special projects/partnering with senior leadership/etc. The primary duties of a Judicial Assistant rotate on a weekly-basis, so each team member can gain experience in multiple areas and develop their understanding of court process. We are committed to providing our employees the opportunity for career growth and development.
Day-to-day, as a Judicial Assistant II, you can expect to:
- Provide excellent and impartial customer service to all who access the court- via telephone, in person, and in writing
- Create and maintain an accurate court record
- Clearly and effectively explain complex legal processes to customers with various needs Perform a variety of clerical functions, including cashiering, mail desk, review of attorney electronic court filings, in person customer service for court filings, issuing court order paperwork, and setting court dates
- Provide input on process improvement to coworkers and the leadership team
- Performs other related duties as assigned or requested
About You
Our ideal candidate will have integrity and a strong commitment to public service. Additionally, our ideal hire will have:
- 3 years of customer service experience – interacting with customers from diverse backgrounds dealing with stressful situations
- Process improvement experience (PEAK Academy, Six Sigma, etc.)
- Be a self-starter/self-motivated
- Bilingual, Spanish a plus
We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:
- Education requirement: Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
- Experience Requirement: Three (3) years of clerical experience and one (1) year of experience must have been in court, law enforcement or legal setting.
- Education/Experience Equivalency: A combination of appropriate education and experience may be substituted for the education and experience requirements with the exception of the one year of experience in court, law enforcement or legal setting.
- License/Certifications: None
To be considered for this position, Please include the following on your job application (upload the multiple attachment(s) to the Resume/CV section on the My Experience tab):
- Resume – Required
- Cover Letter – Highly Preferred
About Everything Else
Job Profile
CC2316 Judicial Assistant II
To view the full job profile including position specifications, physical demands, and probationary period, click
here
.
Position Type
Unlimited
Position Salary Range
$23.48 - $35.22
Starting Pay
Based on education and experience
Agency
Denver County Court
The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.
For information about right to work, click
here
for English or
here
for Spanish.
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