ELLKAY is a nationwide leader in health care data interoperability delivering innovative solutions that support the data migration needs of all members of the healthcare ecosystem. ELLKAY is playing a vital role in helping healthcare organizations access and share data among disparate systems. We are recognized by our e-health industry partners, independent medical group practices, hospitals and health systems, laboratories, and payers as the “Healthcare Data Plumbers” that make data migration and interoperability possible.

Our 'Client-first' focus has made ELLKAY one of the most respected healthcare IT companies in the nation. We value our clients and believe that strong relationships are the foundation for a strong company, and we're dedicated to providing connectivity to the healthcare industry.

Company Culture: We deal with medical data and we take our work very seriously, but not ourselves. If you’re a smart, hard-working, dedicated individual who thrives in a laidback, friendly work environment, ELLKAY may be the place for you. We’re committed to attracting good people who are passionate about the work they do.

ELLKAY was founded over a decade ago on the values of innovation, efficiency, and service created in a collaborative work culture. As we have grown, we are proud to still possess the same energy and passion for what we do. We strive to provide exceptional customer experiences to our clients, which begins with first employing amazing people. ELLKAY is proud to maintain a high-quality, innovative, and diverse workforce.

Job Description:

ELLKAY is looking for talented, goal-oriented candidate to join our Lab Account Management Team to help us continue the significant growth and exceptional service we promise our partners. The Lab Account Manager position focuses on the retention, renewal, and growth within an existing book of business. Ideal candidates are experienced in building rapport with executive leaders and identifying opportunities to expand existing services. An important objective of the position is to liaise with cross-functional internal teams to ensure delivery of solutions to client expectations and ensure the highest quality customer experience. The Lab Account Manager is responsible for meeting ambitious individual and team-wide growth targets, by solidifying recurring revenue, meeting and exceeding individual quota. The position will require expert virtual presentation and selling skills and ability for 30% to 50% on-site client travel. Compensation is a combination of salary and commission.

Essential Duties and Responsibilities:

• Develop and maintain long-term relationships with accounts, operating as a main point of contact to ensure clients receive requested products and services in a timely fashion
• Generate new opportunities among client accounts, including upselling and cross-selling
• Cultivate relationships with the Sales and Account Management teams across the organization to drive repeat business and an exceptional partner experience by ensuring client engagement is aligned and co-selling opportunities are executed effectively
• Ability to travel 30-50% to properly engage customers and lead on-site meetings and attend industry events
• Meet or exceed assigned sales quota/growth targets
• Maintain required retention rate across accounts
• Deliver influential, consultative sales presentations that address client needs
• Coordinate with operations team to ensure consistent service, as well as assist with challenging client requests or issue escalations as needed
• Become a subject matter expert on ELLKAY solutions and their application to each partner experience
• Candidate must be able to understand and communicate market forces that impact sales effectiveness and client satisfaction.
• Accurately communicate pipeline, forecast, and account metrics within salesforce.com

Qualifications:

• 2-5+ years of account management experience, managing strategic accounts. Achievement in inside sales or strategic account responsibilities to the medical practice market in a healthcare or technology related field is desirable
• Proven ability to manage multiple accounts simultaneously, while maintaining sharp attention to detail and delivering results.
• Demonstrate ability to communicate, present and influence key stakeholders at all levels of an organization, include executive and C-level decision makers.
• Documented track record of consistently meeting or exceeding assigned growth targets
• Excellent written and verbal presentation skills are required
• Ability to understand client needs and communicate complex solutions in a clear and articulate manner
• Must thrive in a fast-paced environment where responsibility for individual performance and a team approach are valued
• Experience in team-based selling leveraging technical SME’s to support the technical selling process, understand customer requirements and demonstrations of our technology
• Desire and Passion to grow your sales career and a commitment to a rapid growth company dedicated to delivering high value solutions for healthcare
• Knowledge of healthcare (desired)

Benefits:

ELLKAY offers a comprehensive and competitive benefit package that starts day one!

Including:

• A Competitive salary
• 401k w/ matching – once eligibility is met
• Work/life balance
• Paid Volunteer Program
• Flexible working hours
• Unlimited PTO
• Remote work options
• Employee Discounts through our company store
• Parental Leave
• Company Paid - Life and Long-term disability benefits

Our awesome culture includes:

• Working with talented, collaborative, and friendly people who love what they do
• Professional growth within
• Innovation environment
• Monthly companywide virtual engagement activities
• On site in HQ Free daily lunches

Additional information

This is a full-time position for our HQ located in Elmwood Park, NJ. Remote work may be available within the US.

For more information on our company, visit www.ELLKAY.com.

Interested applicants should submit a letter of interest with salary requirements and resume.

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.