Job description
Ludwig and Company is a highly respected Property management firm doing business throughout Illinois, Indiana, Iowa, Minnesota, Wisconsin, Kentucky and Pennsylvania. Our firm’s portfolio includes 70 multi-family communities representing approximately 7,000 units. Ludwig & Company is looking for a Leasing Agent for our 384 unit apartment complex located in Park Forest, IL.
Under the directions of the Property Manager and Assistant Property Manager, the Leasing agent is responsible for excellent customer service and the daily operation of the office for the residents..
· Answer leasing office phone and greet prospects
· Tour apartments with prospective tenants
· Track Leasing Prospects
· Complete Lease Applications and assist in verification of applications
· Contact applicants and residents to obtain financial information to complete certifications
· Plan and oversee social programs and property sponsored events for residents
· Ensure accuracy and timeliness of bank deposits, and record collections activity on property management software
· Assist with rent collections by contacting residents to discuss and collect late rents striving for zero delinquency each month.
· Communicate with residents regarding requested work orders, and schedule work to be done with maintenance staff
· Track status and completion of work orders on our property management software.
· Assist with community inspections
· Other duties as assigned
Requirements
· 1 year of customer service and / or sales experience
· Excellent customer service and communication skills, commitment to solve resident issues
· High School Diploma or Equivalent
· 1 Year Apartment leasing required
· Strong filing, computer and organization skills
· Positive attitude, willingness to learn, strong work ethic and pride in work product
· Valid Driver’s License
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience level:
- Under 1 year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Park Forest, IL 60466: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
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