Job description

Looking for a Legal Reception Superhero!

• Are you passionate about helping people?
• Curious about what it is like working in a law firm?
• Ready to be part of a fast-growing, fun work environment?
• Can you imagine going to work every day knowing that you’re making a meaningful and positive impact on families?

We are looking for an up-and-coming Legal Receptionist / Intake Specialist.

When a potential client calls, they’re often dealing with a recent loss of a family member or feeling apprehensive about getting their own affairs in order. Our Legal Receptionist provides them with the ultimate telephone experience. It requires the right combination of telephone skills, active listening, empathy, building rapport, and the ability to determine the root of their legal issues and whether we can help them.

If that sounds like you then we would love to speak with you!

This important position involves answering calls from potential clients, qualifying these leads using set criteria, scheduling and confirming appointments for qualified leads, and following up every step of the way to make sure their experience with our law firm is first class.

Qualifications we are looking for:

• Conveys confidence on the phone. Can set the tone and pace of the phone call. Shows empathy on the phone and puts people at ease.
• Treats a call at 4:30 p.m. on Friday with the same care and compassion as one on Monday morning.
• Proficient in Microsoft Office .

Extra points for:

• Bilingual (Tagalog or Spanish)
• Familiarity with Catholic traditions
• Inbound sales or retail experience
• Working knowledge of Clio Grow (Lexicata) intake platform and Clio case management

This is a highly rewarding position, and we will provide training for the right person.

If this sounds like a good fit for you, please submit your current resumé AND a cover letter with describing your interest in the position.

Job Types: Full-time, Part-time

Pay: $17.00 - $19.00 per hour

Benefits:

• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift

Ability to commute/relocate:

• Fair Oaks, CA 95628: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Legal: 1 year (Preferred)
• Sales or retail: 1 year (Preferred)

Language:

• Spanish (Preferred)
• Tagalog (Preferred)
• English (Required)

Work Location: In person

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